Business Operations Specialist

Description If you want the chance to be a part of a fun, fresh and rapidly growing freight and logistics company, look no further! We offer a full-suite of logistics solutions that allow you to serve a wide range of clientele from fortune 100 companies all the way down to small mom and pop shops. We are the only all-in-one freight solution business owners will want to use. From the moment our customers contact us for a quote to the time their shipment is delivered, we will ensure to work with their schedule and meet their deadline. With our extensive network of the industry’s top carriers and leading edge Transportation Management Software, our customers get great rates on adaptive shipping solutions with regular, real-time updates on their shipments while getting up-to-date and at easy to access information and those are just a few reasons why they keep coming back. Responsibilities Quoting, scheduling, and coordinating shipments through our cutting edge TMS system. Updating client status reports on a load-by-load basis by monitoring email, fax, and voicemail. Vetting and setting up new carrier vendors. Cultivating relationships with clients, carriers and the company team. Collaborating with sales department on client shipping updates and issues. Facilitate any returns, discrepancies, over/short, and damages. Managing and processing customer and market data. Ensuring carriers are meeting their designated appointment times. Crafting solutions for your customers from reporting and data. Experience & Education Your Experience: You have been in the Transportation, 3PL or Freight Brokering/Forwarding industry for 1-3 years and have extensive knowledge of LTL, TL Carrier and/or INTL guidelines and lanes. Your Education: You have a Bachelors degree or equivalent combination of training, education or industry experience. Your Skills: You must be an excellent communicator and negotiator. You are incredibly successful at building relationships with customers and fellow team members by listening, sharing ideas and appreciating others’ efforts. You are tech-savvy, comfortable with the Microsoft Office Suite and able to work from your phone, TMS, and email. Your Characteristics: This is a fast-paced environment, so you should have the tenacity to motivate yourself to thrive. You stay calm and organized under pressure while balancing multiple priorities. You know your customers are the most important and will respond quickly to their needs. Qualifications Bachelor’s Degree preferred or equivalent combination of work experience Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Strong attention to detail Strong ability to negotiate, motivate, and influence others Competitive mindset, with a drive to win and grow. Keen sense for business development with a clear “hunter” mentality Develop and maintain strong inter-company relationships Proficient in Gmail Suite of programs Benefits Multiple Medical Plans to choose from Dental Vision Retirement match up to 3% Paid Time Off Amazing perks of onsite Kitchen, 3,000 sq foot gym, laundry and showers. Sims Global Solutions is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Affirmative Action Employer/EOE/M/F/Disabled/Veteran Employment is contingent on background screening #J-18808-Ljbffr