Front Office Coordinator

Job Full Description

Front Office Coordinator


Position Summary


We are seeking a friendly, organized, and professional Front Office Coordinator to be the first point of contact for our company. This role is responsible for creating a welcoming experience for customers, applicants, vendors, and visitors while efficiently managing incoming phone calls and front office operations. The ideal candidate enjoys helping people and has excellent communication and organizational skills.

Key Responsibilities

• Greet all visitors, customers, and applicants with a warm, professional attitude.
• Answer, screen, and direct incoming telephone calls to the appropriate department or team member.
• Welcome walk-in visitors, determine the purpose of their visit, and direct them accordingly.
• Provide general information to customers and applicants while maintaining confidentiality.
• Maintain a clean, organized, and inviting reception area.
• Receive, sort, and distribute incoming mail and deliveries.
• Schedule appointments and assist with maintaining office calendars as needed.
• Assist with data entry, filing, scanning, and general administrative tasks.
• Monitor office supplies and coordinate replenishment when necessary.
• Support multiple departments with clerical and administrative projects.
• Maintain accurate records and ensure front office procedures are followed.
• Handle sensitive situations with professionalism, patience, and discretion.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a receptionist, front desk, customer service, or administrative role preferred.
• Excellent verbal and written communication skills.
• Must have valid drivers license.
• Friendly, approachable, and customer-focused personality.
• Strong organizational skills with the ability to prioritize multiple tasks.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and general office equipment.
• Ability to maintain confidentiality and exercise sound judgment.
• Professional appearance and positive attitude.

Preferred Skills

• Strong telephone etiquette and interpersonal skills.
• Ability to remain calm and professional in a busy office environment.
• Excellent attention to detail and follow-through.
• Comfortable learning new software and office systems.
• Dependable, punctual, and able to work independently as well as part of a team.

Physical Requirements

• Ability to sit, stand, and walk throughout the workday.
• Occasionally lift or move items up to 20 pounds.
• Frequent use of computers, telephones, and other standard office equipment.

What We're Looking For


The ideal candidate is someone who genuinely enjoys interacting with people and understands that every phone call and every visitor creates a first impression of our company. You are friendly and welcoming while remaining organized, professional, and efficient. You take pride in keeping the front office running smoothly and ensuring every customer, applicant, and guest feels valued from the moment they arrive.

Brunswick, GA
3288
256 Scranton Connector
Suite 106
Brunswick, GA 31525