Call Center Representative I

As an Accounting Call Center Representative at OOIDA, you will play a crucial role in providing exceptional customer service and support related to accounting and financial matters. You will be responsible for handling inbound calls, assisting members with accounting inquiries, resolving billing issues, and ensuring accurate financial transactions. This role requires strong attention to detail and excellent communication skillsBenefitsEmployee Medical & Dental Insurance available the first of the month after 60 days of employment and a low deductibleVacation and personal time after 60 days401K - employer matches half up to 10%Casual dress attireTuition assistanceOn-site fitness and daycare centerResponsibilitiesTakes a high volume of incoming and outgoing phone callsCollects payments using various methods while maintaining customer confidence and protects operations by keeping information confidentialUnderstands the billing process and how that relates to the payment application, and is able to effectively communicate that information to internal and external customersWorks to back-up other billing jobs and secondary duties where cross training is completeRequiredHigh school diploma or GEDMicrosoft Office Suite experienceHelpfulKnowledge of AS400 and Content ManagerKnowledge of the trucking industryBilingual (English, Spanish) #J-18808-Ljbffr OOIDA