Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member Join to apply for the Customer Service Representative - State Farm Agent Team Member role at State Farm Agent About Our Agency Our agency opened in 2010 and is made up of a dedicated team of five full-time and one part-time team member. I’ve spent my entire 39‑year career in the insurance industry (32 of those years with State Farm), and I still love what I do every day. We are family‑oriented, supportive, and proud of our community involvement. Benefits Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Role Description As a Customer Service Representative – State Farm Agent Team Member with Teri Digrande – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer‑service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Strong communication and interpersonal skills. Detail‑oriented and able to multitask. Previous customer‑service experience preferred. Compensation $45,000.00 - $55,000.00 per year Are You Driven & Ambitious? We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that’s an enjoyable place to work. If you are self‑motivated, possess an entrepreneurial spirit, and have a desire to win and achieve results, please consider joining our team. Location & Languages Morris Plains, NJ Additional languages spoken: Spanish State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr