Medical Scheduler
$20 per hourAvery Partners
Job Description
Job Description
Medical Scheduler
Location: Atlanta - Remote
Hourly rate: $20/hr.
Start: Immediately
Full Job Description
- Manage daily scheduling and service changes, including new requests, cancellations, and last-minute coverage needs.
- Communicate directly with clients by phone, email, and messaging to answer questions, provide updates, and resolve concerns promptly and professionally.
- Coordinate closely with dog walkers throughout the day to confirm services are accepted, remain on schedule, and are completed as planned.
- Monitor active services and respond quickly to late arrivals, access issues, schedule disruptions, emergencies, and other time-sensitive concerns.
- Reassign services and notify affected clients when coverage changes are required.
- Maintain accurate client, pet, walker, scheduling, and service records in company systems.
- Escalate complex client, walker, or safety concerns to the Operations Manager while helping drive each issue to resolution.
- Support new client onboarding and other administrative or operational projects as needed.
- Provide occasional weekend, additional evening, and holiday coverage based on business needs.
Position Details
- Schedule: Our operations run from 8 a.m. to 6p.m. This position will primarily work an 8am-6pm shift. Occasional weekend, additional evening, and holiday coverage is included in this role.
- Location: Remote
- Job type: Full-time, 40 hours per week.
- Compensation: $20-22 per hour
- Benefits: Health insurance available
Avery Partners collaborates with businesses all over the US to help streamline their hiring processes.
Company Description
Avery Partners collaborates with businesses all over the US to help streamline their hiring processes.
Vacancy posted 4 days ago
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