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External Job Title Assistant General Manager - Luma - Maryland

$64.89k

Live! Casino & Hotel

Min Compensation USD $64,892.00/Yr. Max Compensation USD $89,506.00/Yr. Overview Why We Need Your Talents: The Assistant General Manager of Luma plays a vital role in delivering the elevated, high‑energy experience that defines the Live! brand. In this role, you support daily lounge operations, uphold exceptional service standards, and guide a team that thrives in a fast‑paced nightlife environment. Your expertise in both restaurant management and beverage operations ensures flawless execution, responsible alcohol service, and a vibrant atmosphere where guests enjoy unforgettable moments. Responsibilities Where You'll Make an Impact: Adhere to, implement, and uphold all company and departmental policies. Supervise and assist in daily training of managers and hourly employees; maintain open communication across the department. Maintain beverage/food inventories and ensure quality control for alcohol service. Ensure timely, consistent, elevated service aligned with lounge standards. Assist in managing labor, beverage, and food costs to meet budgeted goals. Ensure employee and guest safety through strong knowledge of safety procedures. Ensure compliance with all applicable liquor laws and gaming regulations. Achieve revenue goals, control expenses, and maximize profitability across lounge operations. Maintain company operating standards and demonstrate professionalism that reflects Live!’s values. Respond to guest trends, feedback, and issues to enhance satisfaction and future business. Extend complimentaries in accordance with the property comp matrix. Other duties as assigned. Skills to Help You Succeed: Ability to analyze and interpret restaurant and beverage operation results. Ability to solve complex problems. Ability to perform effectively in a fast‑paced, nightlife‑driven environment. Knowledge of sanitation laws and health regulations and applicable OSHA regulation. A variety of task and deadlines requires irregular work schedule. Ability to perform assigned duties in an interruptive environment. Accuracy in completing assigned duties in a timely manner. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. Qualifications Must Haves: High school diploma or equivalent required; some college preferred. Preferred, five (5) to seven (7) years of experience in restaurant or lounge management experience, preferably in fine dining, craft cocktail, or nightlife environments. Must be Serv-Safe and RAMP certified. Must have full working knowledge of POS. Must have knowledge of approved Responsible Gaming Program. Willingness and ability to be flexible with work schedule. May require extended hours and work week from time to time. Must be able to obtain and maintain a valid gaming license as determined by the Maryland State Lottery and Gaming Commission for the position. Physical Requirements: Ability to stand for long periods of times without sitting or leaning. Ability to climb stairs multiple times daily. Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Ability to climb, bend, stretch, twist or reach with your body and arms. Ability towork under variable temperatures and noise levels. Working Conditions: 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees. Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. You will work in an environment where smoking is allowed. What We Offer Perks We Offer You Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members may include: Free Basic Life Insurance Free Short Term & Long-Term Disability Generous retirement savings options Paid Time Off Tuition Reimbursement On-site Wellness center for Team Members and eligible dependents (Maryland Property only) Training and pathways for career growth Robust Rewards & Recognition Programs Annual Merit Based Pay Increases Discretionary Performance Bonuses Discretionary Service Bonuses Free parking Free food and discounted meals Live! Hotel, Food & Beverage, and Entertainment Discounts Life at Live! Individuals chosen to be part of the Live! Team can expect: To be part of an exciting experience unlike any other in the market. To be given the power and responsibility to put service and community first. To come together as a strong team, while valuing and celebrating our diversity. To be given the tools, resources, and opportunity to grow in their career. To work hard and have fun. Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN. The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency! Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. You will work in an environment where smoking is allowed. #J-18808-Ljbffr Live! Casino & Hotel

Vacancy posted 2 days ago
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