Medical Assistant & Family Advocate- Mesa

Job Title

This position involves a variety of responsibilities that require effective teamwork, communication, and collaboration as part of an interdisciplinary care team.

Assists in patient registration, administrative workflows, and prior authorization approvals.

Fulfills clerical responsibilities which may include sending/receiving/scanning medical records, obtaining diagnostic reports, hospital notes & referral information, completing forms/requisitions, managing the charting process & sending specimens to labs.

Actively participates in all compliance-related matters including, but not limited to, equipment, laboratory tests, medications, and vaccine inventory.

Provides information and assistance through advocacy, navigation support, and education to Nest families on availability and eligibility of health and social care services. Follows up with families to ensure they were able to access the resources provided/suggested by Nest.

Collaborates with the interdisciplinary team to proactively contact families and ensure they are connected to the providers, resources, support they need to meet their family health goals.

Participates in outreach efforts to Nest families including explaining program details to potential families.

When needed: Provides direct patient care and support for a panel of patients in the home setting which may include but not limited to the following:

Performs tasks under the direction of the licensed provider including taking vital signs, updating patient history, collecting lab specimens, and assisting with exams.

Administers oral, topical, and injectable medications and/or vaccinations.

Interviews patients and records medical history including standardized screening questionnaires.

Assists providers in procedures using aseptic techniques.

Adheres to infection control standards including, but not limited to, hand hygiene, use of PPE, and isolation of patients with known infectious disease.

Completes accurate EMR documentation of patient information and services provided per the requirements of Nest Health.