Joybird Design Sales Associate

Location: San Francisco, CA Job Summary: This position is responsible for driving sales in Joybird’s showrooms. As a member of Joybird's Retail Sales team, this role is focused on delivering the best possible overall customer experience. What You’ll Be Doing Guiding high‑end clients through a premium sales experience. Creating inspired spaces with world‑class furniture and décor. Curating luxury looks while earning commissions with no ceiling. What You’ll Get A sleek, modern showroom that feels more like a gallery than a store. Ongoing training in luxury sales, interior trends, and design consultation. Exclusive employee discounts so your own space turns heads. A brand that sells itself — and a team that celebrates success. Employee Assistance Program (Free to all employees!) Counseling sessions Financial and legal resources Compensation Base Pay: $18.00 per hour Commission: UNCAPPED commission on written sales – 2% on all sales. Monthly bonus opportunity of $500 based on your ability to meet specific individual sales goals. Benefits Health Insurance through Blue Cross/Blue Shield Optum for Prescriptions In‑Network Dental and Vision Insurance Paid Time Off 401k with match! Disability Insurance Life Insurance and AD&D Paid Bonding Leave Health Savings Account – Contributions go in tax‑free, grow tax‑free and are withdrawn tax‑free Tuition Reimbursement (may receive up to $5,250 per calendar year) Employee Assistance Program (Free to all employees!) Counseling sessions Financial and legal resources Key Responsibilities Responsible for opening and closing the store and performing other duties in the absence of management. Assigned and are responsible for opening and closing the store with store keys and alarm code. Responsible for daily sales reporting to the retail leadership. Oversee the sales floor in periods of high volume, provide support to the sales team and supervise to ensure that the store is meeting financial goals and that associates are providing excellent service to our guests. Effectively perform the Lead Sales Associate role, serving as a role model to our sales team in sales generation and customer service by relentlessly delivering an exceptional customer experience. Maintaining the showroom’s design and visual standards using merchandising guidelines. Maximize sales by growing and maintaining a strong client base by building your own personal clientele book and driving store sales through client follow‑up, phone calls, and personalized outreach. Assist our leadership team to create programs and initiatives to make our customers’ experiences even better. Share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback. Listen and acknowledge customer feedback and complaints, empathize, and present the best possible solution. Scope & Impact This role supports retail store financial performance. Locations currently have annual targets between $5‑8M in annual sales. Minimum Requirements 2+ years retail sales experience with shift supervision experience preferred Strong interpersonal and customer service skills required No travel required Availability to work a flexible schedule including mornings, evenings, weekends, and holidays Preferred Requirements Passion for driving the customer service experience As a Key Holder you exhibit an aptitude for managerial responsibilities Knowledge of furniture industry a plus Ability to work well both independently and in a collaborative or team setting Proficiency in Mac operating systems and Microsoft office Strong leadership and communication skills both written and verbal Supervisory Responsibilities No direct reports but is responsible for managing situations when the SL and ASL are not available. This role may serve as a mentor for Part Time Designers. Physical Demands Able to routinely move objects weighing over 50 pounds and to understand safety requirements What You Can Expect Base Compensation Range: $18 per hour Commission & Bonus: Earn more with UNCAPPED commission on written sales – 2% on all sales. Monthly bonus opportunity of $500 based on your ability to meet specific individual sales goals Weekly Hours 40 Benefits For Employees In The US Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non‑exempt only) or state mandated sick time. If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role. More information can be found via: At La‑Z‑Boy Incorporated, we’re an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at View email address on click.appcast.io or by calling View phone number on click.appcast.io. #J-18808-Ljbffr La-Z-Boy Incorporated