Studio Coordinator - Part-Time

Job Description

Job Description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• 401(k) matching

At Waxing the City, we are passionate about helping our clients look and feel their best. We believe that our Studio Coordinators set the tone for a client’s overall experience with the brand. This position is the first and last touchpoint with clients, so it is a very important role to the success of the studio. We hire Studio Coordinators who will share our commitment to providing a caring culture and welcoming atmosphere not found anywhere else. Being a part of Waxing the City means you are part of something bigger – you’re a part of improving the self-esteem of our community. 

We are seeking an individual who thrives in a collaborative, fun, and busy environment. This person is a team player who will be able to confidently promote our services and products, is self-motivated, and remains curious and ready to learn about the latest and greatest in the beauty industry. This role has room to grow for the right person.

Summary
The Studio Coordinator is a key position in creating the ultimate client experience.

The Studio Coordinator must create an impression of warmth, professionalism and efficiency. Do you think quick on your feet and find solutions that create balance even in times of distress? If this sounds like you, then we’d want to hear from you.

Essential Functions
Greeting and checking in customers when they arrive at the studio. Assist with client inquiries, educate clients about our service offerings, product selection and membership program. Additionally, this position will manage the schedule and provide creative solutions to problems helping maximize the client experience and provide support to the service providers.

Additional Functions:

1. Rescheduling clients if needed.
2. Coverage of shifts in short-notice/emergency situations (sickness, etc.).
3. Participate in community outreach events.
4. Studio cleanliness.
5. Supporting management with inventory tracking.

Role Scope & Complexity
The Studio Coordinator reports directly to Studio Manager/Owner and is accountable for all aspects of front of house operations. The Studio Coordinator is accountable for meeting established customer service standards for internal and external customers.

Qualifications

• The ability to demonstrate exceptional customer experience skills
• Effective communication skills including, but not limited to, initiating and managing client conversations
• Able to demonstrate problem solving skills
• Willingness to collaborate with team members
• Exceptional customer service
• Ability to juggle multiple tasks simultaneously
• Experience in salon/beauty environment or retail sales preferred, but not necessary

Hours
We require flexibility as hours are subject to change based on studio needs.

• Wednesdays 8:45-5:00
• Thursdays 8:45-7:00
• Fridays 8:45-7:00
• Occasional Saturdays and/or Sundays 8:45-4:00

Benefits

• Great Company Culture
• Career Advancement Opportunities
• Bonus Opportunities
• Free Waxing
• Retail Discounts
• 401K with Company Match

It is the policy of Waxing the City Hillsboro to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Waxing the City Hillsboro complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Waxing the City Hillsboro expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Waxing the City Hillsboro's employees to perform their expected job duties is absolutely not tolerated.