Credit Specialist

Job Objective The Credit Specialist will be managing a portfolio of process focused customers and national accounts. Responsibilities Manage customers utilizing portals for purchase order delivery, invoicing, and payment, and handle a wide variety of credit and collection functions. Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts. Maintain consistency between credit and collection activities and the organization's overall customer relations strategy. Implement credit policies to maintain an acceptable risk level, prompt repayments, minimize losses, and efficiently collect arrears. Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts. Participate in associate meetings, communicate concerns to management, and strengthen internal and external relationships. Support enterprise business and sales objectives through efficient performance of job responsibilities. Qualifications 3-5 years of experience in credit management or similar roles. Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.). Knowledge of Bectran, Billtrust, Cash App, PowerBI, and handle platforms. Ability to develop and deliver effective presentations and use Ferguson's inventory, logistics, and customer relationship management systems. Pay & Benefits Pay Range: $25.04 - $37.56 (monthly for salaried roles or hourly for all other roles). The role is bonus or incentive plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. Benefits include health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more. Equal Employment Opportunity The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information. #J-18808-Ljbffr