Director of Sales

Job Title

Director of Sales (Hotel/Hospitality)

Job Post Summary


We are seeking an experienced Director of Sales to lead the hotel's sales team and drive revenue growth through strategic sales planning, business development, client relationship management, and team leadership. This role is responsible for maximizing hotel revenue by generating group, corporate, and event business while collaborating with operations to deliver exceptional guest experiences. The ideal candidate is a hands-on sales leader with strong hospitality industry experience and a proven record of achieving revenue goals.

Job Roles and Responsibilities

• Lead and manage the hotel sales team to achieve revenue and occupancy goals.
• Develop and execute strategic sales and marketing plans.
• Generate new business through prospecting, networking, and client outreach.
• Respond to inquiries for guest rooms, meetings, conferences, and events.
• Conduct hotel site tours for prospective clients.
• Build and maintain long-term relationships with corporate accounts and key clients.
• Prepare proposals, negotiate contracts, and close business opportunities.
• Analyze lost business and implement strategies to improve conversion rates.
• Collaborate with hotel operations to ensure seamless execution of booked events.
• Monitor sales performance and implement action plans to exceed targets.
• Train, mentor, and motivate the sales team.
• Travel for client meetings, networking events, and sales activities.
• Maintain compliance with company policies and hospitality brand standards.
• Handle escalated guest or client concerns professionally.
• Support a collaborative and guest-focused work environment.

Qualifications and Certifications

• Required Qualifications
• Bachelor's degree in Business, Hospitality Management, Marketing, or related field preferred.
• 5+ years of hotel sales experience.
• 2+ years of leadership experience managing hotel sales teams.
• Experience with group sales, corporate accounts, and meeting/event sales.
• Strong negotiation and contract management skills.
• Excellent communication and presentation abilities.
• Experience developing sales strategies and revenue plans.
• Ability to travel as needed.
• Proficiency with hotel CRM systems and Microsoft Office.
• Strong organizational and leadership skills.
• Preferred Certifications
• Certified Hospitality Sales Professional (CHSP) - Preferred
• Certified Meeting Professional (CMP) - Preferred
• Hospitality Sales and Marketing Association (HSMAI) certifications - Preferred

Benefits

• Paid Time Off
• Health Insurance Options
• Health Reimbursement Program
• Flexible Spending Account
• Employee Hotel Stay Discounts
• Life Insurance
• 401(k) with Company Match
• Employee Assistance Program
• Supplemental Insurance Options
• Paid Holidays
• Floating Holiday
• Employee Recognition and Incentive Programs