Manager, Admissions

Job Description:

Pacific Oaks College and Children's School is recruiting an Admissions Manager for their College Campus in Pasadena, California.

About Pacific Oaks College and Children's School

Pacific Oaks College and Children's School, located in Pasadena, California, is a nonprofit institution rooted in Quaker values and a strong social justice heritage. The College offers bachelor's, master's, a doctorate, and certificate programs in education, human development, counseling, and related fields, while the Children's School is internationally recognized for its pioneering work in anti-bias education, emergent curriculum, and peaceful conflict resolution. Together, they foster inclusive, culturally responsive learning environments that honor the unique potential of every individual. Employees join a mission-driven community committed to respect, diversity, social justice, and lifelong learning.

About the Position

The Admissions Manager provides strategic, results-oriented leadership and day-to-day supervision for a focused team of enrollment counselors. Reporting to the Associate Vice President of Admissions, this role is responsible for driving enrollment growth through the rigorous oversight of counselor activity, real-time coaching, and the execution of data-informed recruitment strategies.

The Admissions Manager serves as a primary driver of the enrollment funnel, focusing on lead generation, conversion optimization, and pipeline management. By blending hands-on mentorship with sophisticated CRM analysis, the Manager ensures that their team exceeds enrollment targets while maintaining the highest standards of data integrity and student counseling. Whether delivering keynote presentations, managing a strategic recruitment territory, or auditing counselor outreach, the Admissions Manager ensures a cohesive, high-touch prospective student experience that reflects the College's mission and strategic goals.

Responsibilities

Duties will include:

• Provide daily supervision and real-time coaching to admission counselors, monitoring call volume and pipeline activity to ensure team and individual enrollment goals are met.
• Lead strategic territory management by building recruitment plans based on market trends and high-yield opportunities, while balancing counselor workloads for optimal coverage.
• Manage the full enrollment funnel from inquiry to enrollment, auditing outreach activity and refining communication scripts to maximize conversion rates.
• Oversee data integrity and operational excellence within the CRM (CampusVue/SIS), producing accurate reports and forecasts to inform recruitment strategies and yield management.
• Train and mentor staff on systems, financial aid basics, and academic programs, while facilitating daily huddles to resolve roadblocks and share leadership updates.
• Drive performance through accountability, conducting formal reviews and interventions, while personally managing a strategic recruitment territory or caseload to model expectations.
• Collaborate with the AVP and marketing partners on lead generation strategies and the execution of high-impact recruitment events, information sessions, and open houses.

Note: While this list captures the core focus of the position, we look forward to sharing the full scope of responsibilities with finalists during our interview stages.

Minimum Qualifications

• Bachelor's degree from an accredited institution.
  • A combination of education and/or related technical or professional experience may be substituted for the bachelor's degree on a year for year basis.
• Three (3) years of professional experience in college admissions, recruitment, or a high-volume sales environment.
• One (1) year of experience as a team lead, mentor, or trainer (formal or informal).
• Proficiency with a CRM (e.g., Salesforce, Slate, TargetX) and a Student Information System (e.g., CampusVue, Anthology, Banner, Colleague).
• Must possess a valid driver's license and the ability to travel.

Preferred Qualifications

• Master's degree in Higher Education, Educational Leadership, Marketing, or a related field.
• Admissions recruiting experience in a higher education environment.
• A documented history of meeting or exceeding individual enrollment or sales goals for at least three (3) consecutive years.
• Two (2) years of direct supervisory experience managing full-time professional staff.
• Experience using data to build territory recruitment plans.
• Deep understanding of financial aid processes (FAFSA), transfer credit evaluation, or international recruitment.
• Fluency in a second language to support diverse prospective student populations.

Location

This position requires the employee to work on-site at the Pacific Oaks College campus in Pasadena, California. To support the recruitment cycle and institutional goals, this position may also be required to work evenings and weekends during peak recruitment seasons.

Anticipated Salary

$70,304 to $73,000

Compliance with Federal Antidiscrimination Guidance

Pacific Oaks College is committed to providing equal employment and educational opportunity to all people and strictly adheres to federal anti-discrimination laws. In accordance with DOJ guidance, the College affirms that no programs, hiring practices, promotions, admissions, or other decisions shall provide preferential treatment based on race, color, national origin, sex, religion, age, disability, or other protected characteristics without appropriate lawful rationale. The College will also ensure compliance of its third-party contractors or program partners in this regard.

Disclaimer

The duties listed above describe the general nature and level of work expected of faculty in this position and are not an exhaustive list of responsibilities. The College reserves the right to amend or modify the job description as institutional needs evolve. Pacific Oaks College provides equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, disability, or any other protected status under applicable law.

Pacific Oaks offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events.

Pacific Oaks is an Equal Opportunity Employer.

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Company:
Pacific Oaks