PATIENT AMBASSADOR (FULL TIME)

Job Summary We are hiring immediately for a full‑time PATIENT AMBASSADOR position at Cape Canaveral Hospital, 701 West Cocoa Beach Causeway, Cocoa Beach, FL 32931. The role operates on a full‑time schedule with variable shift times and weekend availability. Applicants must have at least one year of patient services experience. Pay: $18.00–$20.00 per hour. Benefits include a generous meal plan, comprehensive health plans, paid holidays, and a 401(k) plan starting on day one. Essential Duties and Responsibilities Conduct new admission visits on all assigned units within the timeframe established by unit leadership and patient experience leadership. Ensure all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients. Support client satisfaction to ensure account retention. Promote awareness of the Patient Experience Program. Assist in customizing programs to meet each account's unique needs as required. Assist in developing and/or monitoring a department/unit patient satisfaction action plan and report to clients as needed. Assist in effective employee relations programs at unit site. Encourage employee creativity and innovation. Provide recognition for employees when programs are implemented successfully. Complete housekeeping tasks when requested by customers or patients. Resolve housekeeping issues that do not meet standards and ensure tasks are followed up on and completed in a timely manner. Perform other duties as assigned. Qualifications At least one year of patient services experience. Deep knowledge of office procedures and contract administration. Ability to use working knowledge of the environment to meet established goals and objectives. Fiscal and budgetary skills. Excellent interpersonal and communication skills. Ability to work independently and collaborate with team members. Basic computer literacy. Benefits Full‑time and part‑time positions offer the following benefits: Retirement plan (401k) Associate shopping program Health and wellness programs Discount marketplace Identity theft protection Pet insurance Voluntary benefits including critical illness insurance, accident insurance, hospital indemnity insurance, legal services, and Choice Auto and Home Program Medical, dental, vision, life insurance/AD, disability insurance, commuter benefits, employee assistance program, and flexible spending accounts for full‑time employees Equal Opportunity Employment Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Certain positions may require Florida Level 2 background screening. Detailed background screening requirements are available at #J-18808-Ljbffr Compass Healthcare