Production Operator - Card Production

FNBO Embossing Team Member

At FNBO, our employees are the heart of our story—and we're committed to their success! As a part of this team you will play a critical role in the success of FNBO and the experience for our customers! This role would work within our Embossing team to create credit, debit/ATM and third party cards for FNBO and its affiliates. For these processes, you would be utilizing Entrust embossing and inserting equipment. In addition, you would also responsible for assisting on the mail functions of the department, and other duties as assigned. A secure environment is of the utmost importance, this team is under general supervision and continually monitored by security cameras. Available shift hours will fall between the hours of 8:30am-5:00pm Monday through Friday. Weekend shifts and shifts outside of the hours listed may be required based on business need.

Responsibilities:

• Operates Entrust MX6000/MX8100 card production machines and DPP software.
• Operates Entrust DX5100 inserting machine.
• Performs normal equipment maintenance functions on all machines, and initiates fixes where appropriate.
• Performs balancing and inventory functions of the plastics assigned to produce.
• Monitors quality control of all computer generated output and informs management of problems.
• Prepares all out going credit cards for mailing.
• Researches and updates returned account correspondence.
• Updates accounts with bad addresses using the Embossing Address Change program.
• Receives, sorts, and distributes all returned mail.
• Researches and distributes customer requests for various FNBO products and services to the proper department.
• Adjusts sequence of work within constraints of overall schedules to optimize productivity.
• Personally solve various problems which arise during the workday, which include machine and non-machine problems.

The Ideal Candidate for This Role:

Required:

• High School graduate or equivalent.
• Reading, analytical, mathematical and interpersonal skills are required.
• Experience in Production Control Operations is desired.
• Experience using automated inserting equipment, PC experience (Outlook, Word, Excel, TBS), and typing skills are strongly desired.

Team Dynamics/ Work Environment:

• We work as a team, you will work closely with the entire Embossing staff and the Entrust service engineers on a daily basis. You will also be expected to interact and communicate with internal and external FNBO customers. Your team depends on you, regular and predictable attendance is required.
• You may have varying scheduled hours depending on your assigned shift. You will be expected to work onsite within our highly secured site in downtown Omaha. Normal maintenance of machines is required to keep them up and running, you will assist with this work.

Physical Demands:

• Lifting up to 65 pounds (occasional)
• Standing/walking required for majority of shift

This is an ONSITE position.

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation range (base pay): $35,715.00-$53,572.00

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Work Environment:

It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.

Benefits Overview:

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

PCI Requirement:

This position requires compliance with the Payment Card Industry (PCI) security standards. Qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must meet ongoing regulatory requirements.

Equal Opportunity & Belonging:

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.