Chick-fil-A Hospitality Director

Job Description

Job Description

Company: Chick-fil-A Oglethorpe

• Operator, Justin, brings over 8+ years in leadership and leadership development experience with Chick-fil-A, and Chick-fil-A Oglethorpe's mission is to be the most caring company.
  
• Chick-fil-A Oglethorpe, a brand new location, set to Grand open September 2026, is passionate about developing leaders, making a lasting impact, coaching and mentoring, and motivating their team.
  
• Chick-fil-A Oglethorpe is a brand new location that is set to open September 2026, with exciting opportunities for growth and advancement
  
• Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  
• Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  
• Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  
• Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
  

Value and Appreciate Employees

• Working in an encouraging and fun environment
  
• Being a part of the leadership team, influencing culture and team dynamics
  
• Working directly for the Owner/Operator who is invested in your growth and development
  
• Paid time off
  
• 401K
  
• Flexible schedule
  
• Comprehensive health, dental, vision, and life insurance
  
• Free meals while working - (Over a $3,000 benefit)
  
• Bonus pay opportunities
  
• Paid training
  
• Leadership training and growth opportunities
  
• Closed on Sunday
  
• Excellent Career Advancement Opportunities
  
• Overtime Available
  

Opportunity

We are looking for a People Centered Hospitality Director to join our team at Chick-fil-A Oglethorpe . The Hospitality Director will own the overall performance for the Front-of-House team, and manage the day and night shift teams. This “hands-on” leadership opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation.

This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. You will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.

Your Impact

• Delivering operational excellence & coordinating with other leaders to deliver remarkable results in Front of House operations and Drive Thru
  
• Unique opportunity to create the role, set benchmarks and expectations, while also creating systems and creating internal culture processes
  
• Building high performance teams
  
• Front of House Schedule, day-to-day operations
  
• Customer Experience score performance
  
• Managing a team of 30+ coaching and holding people accountable to high standards
  
• Increasing profitability through implementing procedures to reduce costs, increase productivity
  
• Maintaining a work environment that ensures and promotes food & team safety
  
• Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals.
  

Background Profile

• 2 years Leadership Experience, leading teams
  
• Self-starter
  
• Hospitality Experience or Customer Service
  
• Chick-fil-A Leadership Development Program experience (bonus)
  
• Bachelor's Degree (bonus)
  
• Chick-fil-A Experience (bonus)
  
• Proven track record of developing others
  
• Passion for Chick-fil-A's values
  

Apply now and you will be contacted ASAP .