Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member Full Time in Fuquay Varina, NC Replies within 24 hours Benefits Hiring bonus Office bonus promotions Team lunches Life & disability insurance after 1 year Health insurance stipend Bonus based on performance Opportunity for advancement Paid time off ABOUT OUR AGENCY Our agency has been serving the community since 2012 and is driven by a passion for helping others protect their assets and income. We take pride in building lasting relationships based on trust, education, and personalized solutions. We are a family-oriented office that values work-life balance and flexibility. Our small but dedicated team is growing, with hopes to allow us to expand our involvement in local events and community outreach. If you’re a motivated individual looking for a supportive and engaging workplace, we’d love to have you on our team! ROLE DESCRIPTION As a Customer Relations Representative - State Farm Agent Team Member with Brian Hicks - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensation: $50,000.00 - $75,000.00 per year State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr Brianhickssf