People Experience Partner

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Our People Experience Partner (PXP) is an experienced HR professional who uses business acumen, HR expertise, and local knowledge to enable business and HR priorities. As part of JLL's HR Transformation model, PXPs serve as the strategic, on-the-ground HR presence — working in close partnership with HR Service Delivery, Knowledge Centers of Excellence (KCOEs), and People Partners to deliver a seamless, human-centered employee experience.PXPs are not the first point of contact for transactional HR matters- those are routed through AskJLL- but instead focus their energy on strategic partnership, employee relations, and enabling talent to do their best work.Functional Knowledge/ResponsibilitiesStrategic HR PartnershipAct as the local delivery expert of JLL's global HR strategy, ensuring local policies and practices align with the Global HR strategy and Accelerate 2030 prioritiesProactively anticipate opportunities or issues and develop innovative, sustainable solutions that address root causesLead or participate in just-in-time projects that drive meaningful business resultsSupport assigned employee groups through business transitions, expansions, and stabilizations with a strong focus on employee experienceHR Transformation Model ExecutionOperate within JLL's HR Transformation model by leveraging AskJLL as the first point of contact for employee and manager HR inquiries- directing employees and managers to AskJLL for transactional, policy, and process-related questionsPartner closely with Knowledge Centers of Excellence (KCOEs)- including Talent Acquisition, Total Rewards, Learning & Development, and Employee Relations — to ensure consistent, high-quality HR execution aligned to shared goalsServe as the connector between the business and the broader HR ecosystem, facilitating warm handoffs to the appropriate HR function (AskJLL, KCOE, or People Partner) to ensure issues are resolved efficiently and at the right levelChampion the use of HR digital tools and platforms (including AskJLL, Workday, and MyLearning) to drive self-service adoption and reduce administrative burden on both employees and HREmployee ExperienceEnable an exceptional employee experience during moments that matter throughout the employee lifecycle (e.g., onboarding, performance reviews, promotions, transitions, and offboarding)Triage and route employee relations situations to the Employee Relations Knowledge Center, serving as a liaison to ensure employees are connected to the right supportContribute to a culture of inclusion that celebrates diversity and promotes employee belongingCultivate strong, meaningful relationships with local employees, managers, and People Partners as the trusted "on the ground" HR presenceCoaching & AdvisoryProvide strategic consultation to business stakeholders through coaching, training, and advisory supportPartner with managers on workforce planning, talent development, and organizational effectivenessFacilitate local and regional employee events, programs, and learning experiences in partnership with the Learning & Development KCOEQualifications and Experience5+ years of Human Resources experience, with demonstrated HRBP or generalist experienceBachelor's degree or equivalent experience (e.g., BS in Human Resources, Business Administration, or vocational apprenticeship in a related discipline)Experience working in a remote, matrixed, and geographically distributed organizationFamiliarity with HR service delivery models, including tiered HR support structures (e.g., shared services, centers of excellence)Experience working with or within HR technology platforms preferredSkills & CompetenciesLeadershipDrives the growth of the workforce on the ground, serving as a visible and trusted local HR professionalSkilled facilitator who can lead local and regional employee events and programsStrong ability to manage competing priorities and navigate ambiguity in a fast-paced environmentProblem SolvingAbility to identify process gaps and simplify workflows in alignment with the HR operating modelPassion for working with people across varied backgrounds, with a commitment to teaching and learningExcellent organizational skills with a starter-finisher mentality and acute attention to detailComfortable escalating appropriately to KCOEs or People Partners when issues exceed the PXP scopeInterpersonal SkillsAbility to adjust communication styles to varying situations and audiencesSkilled at building robust, trust-based relationships with employees, managers, and HR colleaguesAn appetite for exceeding expectations and creating "wow" moments within the businessCollaborative partner who actively engages KCOEs and AskJLL to deliver the best outcomes for employees and the businessThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Expected compensation for this position:90,000.00 – 110,000.00 USD per yearFinal compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:On-site –Boston, MA, Chicago, IL, Parsippany, NJIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.SummaryLocation: Chicago, IL; Boston, MA; Parsippany, NJType: Full time