Animal Hospital Shift Lead

About Lovet Pet Health Care Lovet Pet Health is seeking an Animal Hospital Supervisor to join our team! This position involves learning and applying leadership and management training skills regarding employee relations, client relations and daily hospital operations. Directly involved in training staff on procedures. Supervisors will take on duties of the Hospital Manager when the Manager is not at the hospital. Administrative duties such as ordering supplies, staff evaluations, and various hospital audits may apply to this role. Benefits 3 weeks of Paid Time Off in your first year 7 paid holidays Scrub/uniform allowance Health, Dental, Vision, and HSA Paid parental leave Hands on training and mentorship Personal and professional development and opportunities for growth Supervisory Responsibilities The position may supervise CRS staff, Technical Staff, or both in a hospital. Duties / Responsibilities Responsible for training staff on all aspects of Kennel, CRS, or Technician roles Ensure team is using proper protocols and procedures when handling pets, and working with clients Ability to learn and understand hospital flow, client appointment scheduling and employee/doctor scheduling in order to maximize hospital opportunities Ability to maintain the hospital’s client service standards Organizing and/or participating in all team meetings is required Oversight over completion of daily, weekly, or monthly hospital task lists A general understanding of hospital financial goals This role may be involved in employee scheduling, hospital billing and financial processes, as well as addressing client concerns Required Skills / Abilities Team Leader Excellent communication and interpersonal skills Empathy for pets, clients, and staff Competent Teacher Problem Solver Physical Requirements Must be able to lift at least 40 pounds. Standing for long periods of time, walking, sitting, squatting, pushing, pulling, using hands and fingers for technical and administrative work. May have extended periods of time viewing computer screens and reading. Equal Opportunity Employer Lovet Pet Health Care is a proud Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #J-18808-Ljbffr