DATA SUPPORT ASSOCIATE

HOURS: Full-Time (40 hours/week)

REPORTS TO: Data Solutions Manager

SUPERVISORY RESPONSIBILITIES: None

LOCATION: NYC

ORGANIZATION DESCRIPTION

Youth Justice Network (formerly known as Friends of Island Academy) was founded in 1990 on

the school floors of Rikers Island to anchor, support and develop capacity among young people

newly released from jail in New York City. Our mission is to break cycles of incarceration and

build an equitable justice system by providing young people with individualized advocacy,

mentorship, and opportunities to grow, thrive, and lead. Youth Justice Network builds on

connections developed with young people whose lives have intersected with the justice system,

and leverages those relationships to provide post-release, neighborhood-based supportive

services. Young people become members of Youth Justice Network for the long-term and

develop personal milestones and goals in the arenas of health and well-being, education,

employment, youth leadership and community participation.

POSITION BACKGROUND AND DESCRIPTION:

The Youth Justice Network recognizes the crucial role that data plays in supporting core staff

functions across the varied locations, including our core services of providing advocacy and case

processing and mitigation services, reporting for funder requests for information, staff supervision,

and the development of strong, evidence-informed programming. The Database Associate

Administrator will provide direct support to staff in the Efforts to Outcomes Software (ETO)

database used by YJN. They will assist in the production of data-related documentation, such as

data dictionaries, user entry manuals, and descriptive internal reporting. In addition to supporting

the data entry best practices of staff, they will perform administrative tasks to maintain the data

integrity and quality assurance of our database. The data team member will also attend weekly

advocacy staff meetings, learning more about the direct services and supports that our teams

provide NYC’s young people in order to provide input on how our data systems can best be

leveraged to support these direct services, program evaluation efforts, and a healthy data culture.

This position requires 15 hours per week in-office at a YJN Office Location. Days and Location

are flexible, to be determined by applicant and supervisor upon hire.

ESSENTIAL RESPONSIBILITIES:

• Meet regularly with data team to ensure team communication and coordination.
• Maintain integrity of Youth Member intake process and upload data to the database.
• Provide database support and technical assistance to YJN advocacy teams and directors.
• Coordinate with direct service teams to identify needs at field level for technical assistance in reporting and tracking measurement indicators.
• Collaborate with team on data collection strategies and performance indicators.
• Produce documentation for various data processes, including data entry and report utilization in ETO; Microsoft Forms; and SharePoint.
• Support training new direct service staff members on how to enter data and utilize reports.
• Assist with regular data cleaning, quality assurance, and general maintenance of Customer Relationship Management software (ETO) database for coordination of services.

QUALIFICATIONS:

• Bachelor’s Degree
• Demonstrated experience with Microsoft Office suite, particularly Excel.
• Some experience in a data-related field preferred.
• Some experience with social science research and best practices preferred.
• Strong organizational and time management skills required.
• Flexible work attitude, with the ability to work both in a diverse team environment and independently.
• Ability to effectively deliver both on-site and virtual/remote technical assistance to a diverse audience.
• Interest in leveraging data in order to serve communities and promote social justice.
• Interest in trauma-informed community care.
• Comfortable traveling to borough offices in NYC.
• All employees must be fully vaccinated at time of hire.

Youth Justice Network is privileged to have a profoundly committed and caring staff – one which

believes unconditionally in our members’ ability to do right and do well. We take our work very

seriously but also strive to make time for self-care and joy. We seek staff and interns from all

walks of life who have integrity, a strong work ethic, a sense of humor, who are passionate about

our mission and work, and who are committed to addressing the harms that lead to and are caused

by mass incarceration. Benefits include a competitive vacation/sick leave policy including three days off between Christmas and New Year's Day, 8 four-day summer weeks during July and August, health insurance, 403b match.

HOW TO APPLY: Send cover letter and résumé to View email address on click.appcast.io.