Warehouse Supervisor
Rooms To Go Texas
This position is responsible for showroom appearance, merchandise movement, and loading/unloading vehicles with merchandise as well as directing daily tasks of warehouse associates.
Essential Duties and Responsibilities:
- Cleans Clearance Center when Housekeeper not on duty: Vacuums, dusting, cleans glass, cleans water fountain, cleans all A/C vents, cleans all sales stations/Kiosks, fluffs pillows, sweeps, mops, polishing floors with use of buffer, trash removal, cleans mirrors/windows, cleans break room area (including soda machines and refrigerators), and cleans bathrooms (including toilets, urinals and sinks - ensures each bathroom stall has adequate supplies including: toilet paper, ensures each sink area has paper towels and soap)
- Supervises the tasks of 8 or more warehouse associates and warehouse lead associates
- Follows company policies/procedures
- Moves and assembles merchandise as needed (includes picture display, merchandise packaging, following load out procedures to customer, and unloading trucks)
- Patches and paints when needed especially when pictures are moved and replaces lightbulbs as needed
- Achieves a maintenance score 85 or higher
- Unloads/loads vehicles without damaging merchandise, following safety guidelines and following load out procedures without damaging customer vehicles
- Portrays professional customer service and communication with customers, merchandisers, co-workers and management
- Communicates with office/sales and takes direction from merchandising
- Parking lot maintenance includes: Surveys parking lot for trash, removes trash from parking lot, and maintains dumpster area
- Stocks and orders supplies to keep supply area clean and organized
- Receives product in computer
- Completes various reports for operational functionality
- Pulls merchandise and puts into cage for deliveries (if the clearance center does deliveries)
- Performs other duties as required
- Good verbal and written communication skills with the ability to effectively communicate both verbally and written with customers, managers, and other associates
- Good customer service skills preferred including handling difficult customers professionally and following up, as needed
- Good leadership and team work, courteous and helpful with staff, contributes to a positive work environment
- Good organizational skills preferred with ability to handle multiple priorities, meet demanding deadlines and adjust to sudden changes in workflow
- Ability to keep customer information in a confidential and private manner
- Medical, dental, and vision insurance
- 401(k) with company match
- Associate discounts including furniture
- Company paid life and disability insurance
- Paid time off
- Employee Assistance Program
- Wellness Programs
- And more!
Vacancy posted more than 2 months ago
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