Sr. Associate, Data Process Manager (Auto)

As a Sr. Associate, Data Process Manager in Capital One’s Financial Services Data Strategy and Products (FS DSP) risk management organization, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each time. The Sr. Associate, Data Process Manager will play a key role in delivering processes that impact the company’s bottom line. In this position you will contribute immediately while strengthening your process management best practices. General Responsibilities Day‑to‑day oversight of dataset metadata quality review processes. Monitor, report, and plan process improvement or redesign initiatives for metadata standards; define, establish, and manage metadata process controls; identify process improvement opportunities and implement them through collaboration with other groups; make final recommendations for approval on changes. Collect, analyze, and measure metadata quality and process data to initiate sustainable business practices and procedures and for reporting to senior leadership and executives; review data for trends and gaps in metadata quality that may require additional review. Resolve complex metadata quality issues or transactions, where expertise is required to interpret against FS DSP metadata policies, guidelines, or processes; elevate breakdowns in metadata processes by asking the right questions and involving the right stakeholders to correct breakdowns. Maintain formal process documents, including those related to metadata quality standards, and document processes and projects (creating project reports, presentations, business cases, and diagrams). Collaborate on larger data strategy initiatives, including representing the FS DSP metadata review function on broader change control forums for input and to represent department interests; challenge forum decisions if project outcome impacts dataset metadata processes. Participate in cross‑functional project teams to provide input and partner with groups on execution efforts related to metadata quality. Provide training to internal customers on metadata quality standards and review processes; may deliver presentations on metadata compliance, including up to the executive level. Conduct dataset metadata reviews, execute routine metadata quality controls, and perform other processes or parts of processes as needed to ensure adherence to standards. Basic Qualifications High School Diploma, GED or equivalent certification At least 1 year of experience in Microsoft Office or G Suite productivity software At least 2 years of experience in Business Process Management, Project Management, or Risk Management Preferred Qualifications Bachelor’s Degree or military experience 1+ years of experience in data governance or data risk management 1+ years of experience with SQL and Python Lean, Agile, Six Sigma, Business Process Management, or Project Management certification No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. #J-18808-Ljbffr Capital One