Varicent ICM Production Support Specialist

Must have skills * Hands-on experience in Varicent ICM tool - Composer, Web Reports, Web forms, Configure, Workflow, Schedule modules, pipe configuration (ELT). * Experience as ICM and ELT consultant in implementation, maintenance and development support and design projects. Support business queries and other adhoc reports or extract. * Experience in Release management * Specifications, Test cases, build, test, production support and deployments. * Needs to have experience in Application support of production systems based on ITIL methodology. Preferred skills Varicent professional to manage end-to-end production support, system stability, and continuous enhancements for Incentive Compensation Management (ICM) solutions Detailed Job Description Production Support & Operations Responsible for managing prod support assessing for Varicent ICM applications. * Monitor daily/monthly runs and ensure timely execution. * Troubleshoot and resolve data, calculation, and payout issues * Ensure data integrity and reconciliation between source systems and Varicent outputs. * Manage incident, problem, and change tickets (SLA-driven support). * Support month end activities, lock/unlock cycles, and validations. Enhancements & Development * Design and implement enhancements in compensation plans, rules, and workflows. * Improve system performance via model optimization and tuning. * Participate in new feature development, releases, and deployments. #J-18808-Ljbffr