Springhill Suites Phoenix Glendale Sports & Entertainment District - Front Desk Agent
Aimbridge Hospitality
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
- Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay ! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION: Designed to meet the needs of busy travelers, SpringHill Suites Phoenix Glendale Sports & Entertainment District welcomes you to its vibrant neighborhood filled with Arizona's top sporting venues. Located within walking distance of Arizona Cardinals' State Farm Stadium, Gila River Arena, home of the Arizona Coyotes, and Westgate Entertainment District, our Glendale location is minutes away from MLB Spring Training at Camelback Ranch and Historic Downtown Glendale shopping. Oversized accommodations boast a fresh new design beautifully created in partnership with West Elm.
Aimbridge HospitalityVacancy posted 1 day ago
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