Digital Product Owner - Hybrid

Job Title: Digital Product Owner - Hybrid



Duration (Contract): 6 Months



Client Location: TX Austin

Location Preference: Hybrid

Job Description:

As a Digital Product Owner, you will be constantly looking at best practices in the industry and related industries and especially, emerging authentication techniques, experiences, technologies, and systems. Part of the team's charter is also to educate channel owners and end-clients on all aspects of authentication techniques and fraud as it relates to authentication using online and offline content, tools, webcasts, in-person meetings and presentations.

Responsibilities :

Build a feature/product/channel roadmap to articulate and drive the priorities of the group

Lead product discovery activities and work with UX, tech, business partners to design experiments to hone solutions

Create and define product stories with acceptance criteria based on client need, and is responsible for working with the tech team for successful delivery of the stories

Develop a deep understanding of our customers, leveraging data on your feature/product/channel, existing studies, and/or working with our research teams to create new studies or experiments

Interact with vendors to obtain support for various platforms. Work with them to upgrade the products and help them with their product roadmaps

Explore, evaluate, and propose technologies and techniques that fit the needs of the various channels

Identify risks in current & proposed solutions; recommend resolutions, controls or mitigation strategies; implement and monitor controls; escalate visibility of risks/gaps as appropriate

Work with technology partners and vendors to create authentication techniques

Work with channel partners and other product managers to create and implement online identity management and authentication processes and systems

Have a passion for creating easy to use, understand and accept experiences

Create a release plan in coordination with the scrum team and other lines of business

Create reporting on KBIs and production support metrics and monitor performance

Build trusted relationships through clear and consistent communication with myriad stakeholders in upstream and downstream roles

Provide first-line support to various internal stakeholders (tech support and account/trading service) and sales staff in answering client questions and resolving client escalations

Employee may evaluate in-house and 3rd party security products

Employee may negotiate contract details which meet the needs of the firm and end-clients

Required Skills, Experiences, Education and Competencies:

Bachelor's degree in computer science, engineering, or business

Prior product management experience with online security, authentication, fraud, and/or digital identity

Prior experience with federated identity, single sign-on implementations

Strong communication and presentation skills

Superior analytical ability with attention to detail

Ability to influence and drive outcomes

Documented experience in agile product development

Experience with user testing and competitive intelligence

Experience with OAuth and OIDC

Experience with the Financial Services industry

The ideal candidate will have a strong interest/passion for our industry

Comfortable dealing with ambiguity.

The hourly range for roles of this nature are $50.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.