Global ITSM Leader - ServiceNow & 24/7 Global Desk
Grant Thornton
Grant Thornton is seeking a Global Service Management Lead (Manager) to define and execute a unified ITSM strategy across a rapidly expanding global organization. This role will own governance, standardization, and operational excellence across regions with a follow-the-sun Global Service Desk model. You will lead ServiceNow evolution, drive Incident and Request Management automation, and deliver data-driven insights to improve efficiency, transparency, and the user experience, reporting to the #J-18808-Ljbffr Grant Thornton
Vacancy posted 14 hours ago
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