Receptionist - Full Time

Job Description

Job Description

Receptionist

Parkstone Place – North Little Rock, AR

Reports to: Executive Director

Classification: Non‑Exempt

Parkstone Place is seeking a friendly, professional, and highly organized Receptionist to serve as the first point of contact for residents, families, visitors, and staff. This role is essential to creating a welcoming environment and ensuring smooth communication throughout the facility. The ideal candidate is warm, dependable, and able to multitask while maintaining a polished and positive demeanor.

• Greet all visitors, residents, and employees in a warm, courteous, and helpful manner.

• Answer internal and external phone calls professionally and follow proper telephone etiquette.

• Take accurate messages and ensure they are delivered promptly to the appropriate person.

• Maintain a clean, neat, and inviting reception area at all times.

• Offer refreshments and assist visitors to ensure a comfortable experience.

• Maintain knowledge of facility services, staff, and general operations to assist callers and guests effectively.

• Handle daily mail distribution and prepare bank deposits.

• Provide general administrative support as requested by the Executive Director.

• Represent Parkstone Place with professionalism, confidentiality, and a positive attitude.

• High school diploma or GED preferred.

• One year of receptionist or front‑desk experience preferred.

• Must be in good standing with required healthcare registries, including the Employment Clearance Registry and Adult Maltreatment Registry.

• Strong communication and customer service skills.

• Professional appearance and demeanor.

• Primarily sedentary role with intermittent walking or standing.

• Ability to lift or move up to 35 lbs occasionally.

• Ability to perform repetitive tasks such as typing, phone use, and filing.

• A warm, welcoming personality

• Strong attention to detail

• Excellent communication and multitasking abilities

• A calm, professional presence in a busy environment

• Supportive, team‑oriented environment

• Meaningful daily interactions with residents and families

• Stable schedule and consistent responsibilities

• Opportunity to be the “face” of the community