Business Analyst - Strategy & Analytics

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

CarMax, the way your career should be!

Launch your career as a Strategy Analyst at CarMax. This role offers the opportunity to make meaningful contributions from day one, to build deep functional expertise in a critical area of our business, and to develop skills in analytics, strategy, and influence that will drive your career forward.

About Strategy at CarMax

CarMax operates one of the most complex retail and supply chain operations in the country as we sell over a million vehicles to our retail and wholesale customers a year, while serving millions of customers across 250+ locations and digital channels. Our Strategy teams tackle the key questions that define our business: Which vehicles should we acquire and from what channels? How do we efficiently move and recondition millions of cars? How do we allocate inventory across our network? How do we create seamless omnichannel experiences as customers shop online, via phone, and in stores? Our analysts partner closely with Product, Technology, and Operations leaders to answer these questions, driving both operational excellence and strategic innovation.

The Role:

• Analyze - Use your analytic skills to work with CarMax’s industry-leading data while solving unique business challenges. Create insights that drive our success and industry innovation
• Collaborate & Influence – Partner with leaders across the organization to deploy insights and shape strategies. Use presentation and communication skills to share analytic findings and effect positive change
• Learn & Grow - Tackle diverse business problems. Benefit from training & experiences that enhance both technical (e.g., coding, analytic methods) and soft skills (e.g., communication, storytelling)
• Contribute to our Community - Join a vibrant community of over 200 full-time analysts from diverse backgrounds. Build friendships and professional relationships that will enrich your experience and contribute to your future success.

Our Values:

Our analysts address important business opportunities, embodying CarMax’s four core values while bringing analytic solutions to life:

• Do the Right Thing: We uphold a culture of integrity, promoting a respectful and inclusive work environment.
• Put People First: We prioritize associate development, healthy work culture & ensuring a great experience for our customers.
• Win Together: Teamwork is key; we learn from each other and value diverse perspectives.
• Go for Greatness: We strive for continuous improvement, enhancing our skills and the products we create & solidifying CarMax’s industry leadership.

Core Competencies:

• Practical experience (coursework, projects, research, internships)
• Enthusiasm for growth, development, and learning
• Curiosity and critical thinking skills
• Passion for problem-solving and leadership development
• Proactivity and commitment to delivering results
• Dedication to continuous improvement and innovation

Requirements:

• Bachelor’s Degree required, in an analytical/quantitative major preferred
• 1-2 years of experience in an analytical role
• Proficiency with computers and database systems and/or software packages preferred (ex. SQL, Snowflake, Python, Tableau, PowerBI, Microsoft Suite)
• Excellent verbal, written, and interpersonal skills

Work Authorization:

Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

Work and Arrangement:

This role will be based out of the CarMax Technology Innovation Center (Richmond, VA) and associates will work onsite 4 days per week.

About CarMax:

CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 250 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

The annual salary for this position is:

$68,300.00 - $102,500.00

May be eligible for bonus and equity.

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.