Sales Commission Analyst

Sales Commissions Analyst Role

At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we're not just building state-of-the-art infrastructurewe're creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success.

As a member of the company's Sales Operations & Enablement team, the Sales Commissions Analyst will be responsible for ensuring the accurate and timely calculation and distribution of sales commissions to CoreSite's Sales team and external agents. The role will cross-functionally collaborate with Sales, Finance, Accounting and Human Resources, to collect, analyze, and validate sales data for commission calculations. Success in this position requires a strong understanding of sales compensation plans, exceptional analytical skills, and the ability to communicate effectively with sales representatives, key stakeholders, external partners and agents.

Duties:

• Collect, validate, and analyze sales data, including revenue, quotas, and performance metrics, to ensure accurate commission calculations
• Respond promptly to sales commission inquiries, providing detailed information and addressing any concerns, exception requests, or any other commission-related needs
• Ensure the timely and accurate processing of sales commissions for all commission-based roles on a monthly and quarterly cadence
• Audit commission calculations to verify accuracy and resolve any discrepancies promptly
• Escalate discrepancies or disputes to department leadership and assist in their resolution as needed
• Provide support to the Sales team by addressing inquiries related to commission plans, payouts, and calculations
• Collaborate with Finance and Accounting to ensure proper recording, reporting, and reconciliation of commission expenses and payments
• Generate regular reports on commission payments, providing insights and analysis to support decision-making
• Continuously assess and improve commission processes, identifying opportunities for automation and efficiency
• Partner with Sales, Finance, Accounting, and Human Resources to establish and maintain accurate sales commission plans and policies
• Stay informed on industry trends, regulatory requirements, and best practices related to commission management to ensure CoreSite's processes remain competitive and compliant
• Promote and demonstrate the behaviors consistent with CoreSite's culture and Core Values

Additional Responsibilities for Processing and Managing Commissions for Outside Agents:

• Accurately process and manage commissions for outside agents in a timely manner
• Respond promptly to outside agent commission inquiries, providing clear and detailed explanations to address any concerns
• Collaborate cross-functionally with the Accounting team each month to ensure accurate and transparent reporting of outside agent commissions
• Evaluate, maintain, and enhance commission processing systems and workflows to streamline operations and improve efficiency
• Audit commission calculations to verify accuracy and quickly resolve any discrepancies
• Partner with CoreSite's internal Channel team to develop and maintain relationships with outside agents, serving as a primary point of contact for commission-related matters
• Generate regular reports on external commission payments, providing insights and analysis to support decision-making
• Assist in the development and delivery of training sessions for outside agents on commission structures, policies, and procedures to enhance clarity, understanding, and transparency

Requirements

Knowledge, Skills, and Abilities:

• Ability to thrive in a hybrid work environment that consists of at least two onsite days per week
• Strong understanding of sales compensation principles, incentive plans, and commission calculations
• Proficient in commission management software and CRM systems (e.g., Salesforce, CaptivateIQ, Xactly, SAP, etc.)
• Advanced proficiency in Microsoft Excel or similar spreadsheet software
• Exceptional analytical and problem-solving skills, with strong attention to detail
• Ability to analyze complex data sets, identify trends, and draw meaningful insights
• Excellent verbal and written communication skills, with the ability to collaborate effectively across departments
• Strong organizational skills and time management skills, with the ability to prioritize tasks in a fast-paced environment
• Knowledge of financial and accounting principles related to commissions
• Understanding of relevant legal and compliance requirements in sales compensation
• Ability to handle sensitive and confidential information with professionalism and discretion

Education/Experience:

• Demonstrated experience in sales compensation administration or a similar role, preferably in a high-growth organization
• Bachelor's degree in Finance, Business Administration, Accounting, or a related field; or equivalent professional experience in a relevant discipline

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the job's duties, the employee is occasionally required to stand, walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop or kneel, talk, and hear. The employee must occasionally lift and/or move objects weighing up to 25 pounds.

Compensation: Compensation for this role includes a base salary between $72,000 - $85,000. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

Benefits

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15% discount
• 16 days of paid time off (PTO)11 paid company holidays and additional floating holidays
• Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave and disability leave
• Free parking or a company contribution toward a public transit pass

• Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family
• Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives
• Technology Stipend: $100 monthly stipend.
• Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year
• Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants
• Financial Management: Access to financial coaching, digital tools and services to manage and pay student loan debt quicker
• Pet Insurance: Keep your furry friends healthy and happy
• Family Planning: Benefits and services related to fertility, pregnancy, menopause,