Veterinary Receptionist

Receptionist Position

Bethel Park Animal Clinic is dedicated to providing small animal patients in Bethel Park, PA, with a superior level of compassionate medical attention. This dedication to quality care is reflected in the trust the community places in us, evidenced by our excellent 4.7-star Google rating. When you join us, you are joining a supportive environment where medical quality is the standard, and we invite you to do your best work here. We believe in supporting our teammates so you can succeed professionally and personally. As a hospital supported by a larger network, you benefit from a culture deeply rooted in mentorship and continuous education. We offer comprehensive programs designed to help all teammates achieve their career goals, whether you are pursuing credentialing as a veterinary technician or seeking to move into a leadership position. You will have access to educational resources and support for workflow efficiency, ensuring you can focus entirely on high-quality patient care. The quality of medicine you provide here is paramount, and we ensure you are equipped to handle complex cases. Although we focus on small animal practice, you are never without resources, as our network provides access to internal specialty consultations. This allows you to collaborate with experts across various fields, ensuring your patients receive definitive, timely care without always needing to be referred out. We prioritize maintaining the most current standards of care, enabling you to practice progressive medicine daily. Your professional home is rooted firmly in the community of Bethel Park, PA. Our local reputation as a trustworthy medical provider means you will build lasting and meaningful relationships with pet owners who are deeply invested in their pets' health. You will enjoy practicing medicine in an established, supportive environment where strong local relationships and high medical excellence go hand-in-hand.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.