Clinic Manager

PURE Practice ManagerWhy UMP? UMP is a physician-led organization focused on transforming musculoskeletal care through innovation, collaboration, and operational support. This role allows you to be part of that mission—delivering high-quality spine care in a thriving clinical environment.About Panorama Orthopedics & Spine Center Panorama is recognized for its advanced treatment options, multidisciplinary approach, and dedication to improving patients' quality of life. As part of this team, you'll work alongside top spine specialists in a supportive and forward-thinking practice.Help us bring exceptional orthopedic care to the communities of Denver—where your expertise can truly make a difference.Benefits:Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discountDental & Vision Insurance401(k) with Annual Employer ContributionsAdditional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and moreEmployee Assistance Program (EAP): Employer-paid support for life's challengesGenerous Paid Time Off: Up to 4 weeks of PTO starting out. (Increases with tenure) 7 paid holidays + 2 floating holidaysPay information: $80k to $90k/annuallyLocation: Greenwood Village, CO Job Type: Full-TimeJob SummaryThe Practice Manager provides leadership and administrative oversight for the clinic, managing both clinical and administrative teams to ensure efficient operations, high-quality patient care, and achievement of performance goals. This role is responsible for driving productivity, patient satisfaction, regulatory compliance, and overall practice success.Key ResponsibilitiesOperations & Practice ManagementOversee daily clinic operations, ensuring efficiency, compliance, and a high-quality patient experienceDevelop and manage the practice budget, including full profit-and-loss accountability for revenue cycle performance, expenses, and financial outcomesEnsure adherence to company policies, charting standards, HIPAA/OSHA requirements, and regulatory guidelinesMonitor performance metrics and implement process improvements to enhance productivity and patient satisfactionStaff Leadership & DevelopmentSupervise, coach, and evaluate front office and clinical staffLead hiring, onboarding, and ongoing staff trainingFoster a positive, ethical, and collaborative work environmentProvide coverage as needed and maintain flexibility to support all clinic rolesPatient Experience & Care CoordinationEnsure timely scheduling, accurate patient intake, and same-day response to inquiriesOversee accurate scheduling, authorization, and documentation of procedures and surgeriesEnsure patients understand and meet financial responsibilities prior to treatmentAddress concerns from patients, staff, and physicians and resolve issues effectivelyRevenue Cycle & Performance OversightMonitor billing and collections processes, including patient balances and insurance information accuracyReview claim denials and support appeals, re-authorizations, and trend analysis to improve outcomesFacility & Inventory ManagementCoordinate facility maintenance, janitorial services, and vendor relationshipsManage inventory, supplies, and equipment maintenance within budget guidelinesAdministrative & Organizational SupportParticipate in meetings, committees, and professional development activitiesMaintain confidentiality of personnel and business informationPerform additional duties as assigned by leadershipMarketing & GrowthMaintains practice social media accounts and online reputation management efforts.Identifies opportunities for growth through new referral sources, physician relationship development, and direct to consumer marketing initiatives.Tracks growth metrics, referral trends, and marketing performance to inform business development strategies.Qualifications & RequirementsEducationHigh School Diploma or GED (required)Some college coursework (preferred)Experience4+ years of supervisory experience (required)5+ years of experience in a medical office (required); orthopedic experience preferredExperience managing budgets and financial performance (required)Skills & CompetenciesProficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)Working knowledge of Electronic Health Records (EHR) systemsStrong understanding of HIPAA and OSHA regulationsExcellent leadership, organizational, and time management skillsStrong communication and interpersonal skills across all levels (physicians, staff, patients)Ability to thrive in a fast-paced healthcare environmentProfessional demeanor, customer-service orientation, and attention to detailWork ScheduleMonday–Friday, onsiteFlexibility to support clinic operations as needed