Oracle Service Management Cloud (OSMC) - Techno Functional

Overview:

Oracle Service Management Cloud (OSMC) - Techno Functional

Location: Schaumburg IL

HYBRID ROLE. - Onsite for Workshops, SIT, UAT, and Go-Live

In-depth understanding of core subscription management processes, including: Product Catalogs and Services, Pricing and Rating Models, Billing and Invoicing, Renewals and Cancellations, and Revenue Recognition

Strong knowledge of Order-to-Cash (O2C) processes and Oracle Fusion Cloud

Experience with related Oracle modules (OM, AR, RMCS, Install Base)

Deep functional expertise in Oracle Subscription Management Cloud.

Strong knowledge of Order-to-Cash (O2C) processes and Oracle Fusion Cloud.

Experience with related Oracle modules (OM, AR, RMCS, Install Base).

Ability to create functional design documents (FDDs) and test cases.

Excellent stakeholder management and communication skills.

Understanding of revenue recognition standards (ASC 606)

In-depth understanding of core subscription management processes, including:

Product Catalogs and Services

Pricing and Rating Models

Billing and Invoicing

Renewals and Cancellations

Revenue Recognition

Experience required:

Lead client workshops, gather requirements, and translate them into functional designs for subscription models (recurring, usage-based)

Configure Oracle Subscription Management Cloud, including product catalogs, pricing rules, billing schedules, proration, and discount logic

Manage end-to-end subscription lifecycle: creation, amendments, renewals, upgrades, downgrades, and cancellations

Ensure seamless integration with Order Management (OM), Receivables (AR), Revenue Management (RMCS), and external systems for a unified solution

Drive SIT/UAT, troubleshoot issues, provide post-go-live support, and conduct user training

Hands-on experience in the conversion of contracts to OSMC

Act as a Subject Matter Expert (SME), advising on subscription best practices, SaaS billing, and revenue recognition (ASC 606/IFRS 15)