Hotel Front Desk Agent

Job Description

Job Description

Front Desk Agent / Marriott Courtyard Olathe.

Courtyard by Marriott Kansas City Olathe. Responsible for providing superior service to all guests in accordance with the rules, regulations, policies, and procedures set forth by the company and brand.

The Ideal Candidate for this Position:

• We are looking for enthusiastic, friendly customer service professionals.
• Prior face-to-face customer experience is a huge plus, but your attitude is more important. You must have a polished presentation with professional communication skills.
• Must be available to work weekends.

Job Description:

This position is responsible for providing superior customer service at all times. You will assist guests with check-in/check-out, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, etc., as well as handle the daily accounting functions for the hotel and closing out the financial day.

Job Requirements:

• Must be an outgoing, positive, friendly person.
• Full & Part Time positions available.
• Previous customer service experience preferred.
• Previous hotel experience a plus but not required.
• Previous third shift experience a must.
• You must be able to pass a thorough background check as well as be drug free.

The Courtyard by Marriott Kansas City Olathe is an Equal Opportunity Employer.

To apply, simply reply to this posting.