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IT Help Desk Specialist: End-User Support & Troubleshooting

The GEO Group, Inc.

BI Incorporated in Boulder, CO is seeking a help desk professional to act as a liaison for information systems issue management. You will screen, diagnose, and refer inquiries related to PCs and related systems.

A strong emphasis is on customer service and problem resolution. The role requires 1–2 years of related experience, basic knowledge of Windows OS, and the ability to work with the necessary software and databases; familiarity with MS Exchange and AD is a plus.

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Vacancy posted 3 days ago
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