Office Support Specialist

Office Support Specialist

Aspen Contracting is looking for an organized, dependable Office Support Specialist to join our National Headquarters team. This position is ideal for someone with previous administrative or office experience who enjoys staying busy, keeping things organized, and supporting multiple departments throughout the day. While we'll train you on our processes and industry terminology, we're looking for someone who learns quickly, adapts well, and enjoys working in a fast-paced office environment where priorities can shift throughout the day. Our office is collaborative, fast-paced, and highly organized. Team members communicate frequently, support one another, and take ownership of their work to keep projects moving efficiently.

This role is best suited for someone who enjoys staying busy, is comfortable balancing multiple priorities, and takes pride in keeping work accurate and organized.

What You'll Do

• Manage incoming and outgoing phone calls and emails.
• Maintain accurate customer and job records.
• Update notes and documentation daily.
• Prepare invoices and customer paperwork.
• Follow up with customers, insurance companies, and mortgage companies.
• Process administrative paperwork and internal forms.
• Communicate with multiple departments to keep projects moving forward.
• Support additional office projects as needed.

We're Looking For Someone Who

• Previous administrative, office support, or customer service experience.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication.
• Ability to learn new systems quickly.
• Comfortable managing multiple priorities while maintaining attention to detail.
• Dependable, proactive, and self-motivated.
• Able to work independently while collaborating with a team.

Training

Insurance experience is not required. We'll teach you our processes and terminologythe most important qualities are strong administrative skills, organization, and a willingness to learn.

What We Offer

• $18.00$20.00/hour (DOE)
• Weekly pay
• Healthcare benefits after 60 days
• 401(k) eligibility after one year
• Paid Time Off
• Stable, full-time employment
• Opportunities for career growth

About Aspen Contracting

Aspen Contracting is a nationally recognized exterior contractor specializing in roofing, siding, and gutter restoration for residential, commercial, and new construction projects. Founded with a commitment to integrity, quality, and customer satisfaction, Aspen has grown into one of the largest roofing contractors in the United States, completing over 10,000 projects annually. With a team of over 400 professionals, Aspen is dedicated to delivering top-tier craftsmanship while maintaining an A+ rating with the Better Business Bureau. The company operates in 48 states, ensuring communities nationwide receive reliable and expert exterior solutions. Aspen Contracting is built on the philosophy of "Doing the Right Thing," which extends beyond constructionAspen actively supports veterans through hiring initiatives and programs like Covers 4 Others, providing free roofs to those in need. Employees thrive in a collaborative, growth-oriented environment, where innovation, recognition, and career development are prioritized.

Our Hiring Process

Stage 1: Applied

Stage 2: Hiring Manager Interview

Stage 3: Offer Extended

Stage 4: Hired