Patient Recruitment Specialist

Patient Recruitment Specialist

Flourish Research is where clinical trials thrive. Flourish Research is one of the industry's most progressive and diversified clinical trial organizations, with strong capabilities across cardiology, metabolic disorders, renal, oncology, CNS, pulmonology, and vaccine research. At Flourish Research, we strive toward excellence. In clinical trials and healthcare, excellence means everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status. We embrace employees, customers, and patients from these underrepresented groups to help make this vision a reality. Flourish is committed to a safe work environment where all employees, customers, and patients are included, and treated with dignity and respect. The more diversity we have in our team, the more unique perspectives, and ideas we share, and the better prepared we are to serve our communities. WE SEE YOU. WE ARE YOU. WE EMBRACE YOU. WE CELEBRATE YOU!

Flourish Research is looking for motivated, talented, creative individuals who want to learn and grow in their careers while contributing to research that changes lives! We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.

About the Job

We are actively hiring a Patient Recruitment Specialist to support our Walnut Creek, California site. Shift: Monday-Friday day shift (40 hours per week) Location: Onsite, Walnut Creek, CA FLSA Classification: Non-Exempt Compensation: $26 to $ 28 per hour (depending on experience)

Essential Job Functions:

• Read, understand, and communicate expectations around protocol specified patient visits and procedures.
• Sit at a workstation for long periods of time, managing a continuous high volume of calls.
• Is creative and diligent in recruiting qualified study participants into assigned protocols to fulfill enrollment obligations within the sponsor's timeline while following regulations and rules governing medical ethics, IRB, GCP and ICH guidelines.
• Ensure that potential study participants are called, screened appropriately, and followed up to provide a timely response.
• To function as a member of the clinical research team in the recruitment department to help ensure that departmental goals are met across all studies as assigned by the Recruitment Manager.
• On studies assigned as Lead Recruiter, be involved in all planning meetings (pre-SIV, SIV, trainings, protocol review and follow up meetings) and maintain any campaign portals and associated reporting.
• Phone screen potential study participants utilizing the applicable inclusion/exclusion criteria as defined by the study protocol recruitment guide (PRG).
• Enter medical history and demographic information taken from potential study volunteers into a computerized database.
• Follow-up with all no-shows and update status within CTMS in a timely manner ensuring proper documentation in comments section.
• Make reminder phone calls for pre-screens and screens scheduled.
• Be knowledgeable about upcoming studies and communicate thoughts on how to pre-screen, if applicable.
• Participate in walk-in screenings, open houses, health screenings, expos and other in-person recruitment events, as assigned.
• Maintain confidentiality of study protocol information and Protected Health Information (PHI).
• Attend required meetings and training sessions to stay abreast of current and changing federal regulations, study protocols and Flourish policies.
• Perform all study related duties in a time-and-cost effective manner in adherence with Flourish policies.
• Perform all duties in a safe and prudent manner.
• Represent Flourish Research in a professional and courteous manner (verbal, written and in appearance) when interacting with Flourish staff, sponsors, contract research organizations (CROs), IRBs, participants, nursing and medical staff members of various clinics, hospitals and physician's offices; Flourish Research contract personnel, as well as any other person(s) when carrying out task and responsibilities.
• Additional duties as assigned by management.