Forward Deployed Engineer

Certa () is an AI-native third-party risk management platform that unifies the full third-party lifecycle from onboarding through continuous monitoring and offboarding. Enterprises from the Fortune 500 to fast-growing startups use our no-code platform to manage vendors suppliers and partners across risk compliance and ESG. Trusted by Honeywell Uber MARS and Boeing weve processed over 10 million entities for 100000 users across 120 countries.

Were hiring a Forward Deployed Engineer to reinvent how Certa gets implemented. Because our no-code Studio lets you configure a workflow simply by describing it Vibe Configuration one person can now sit with the customer understand a requirement as its spoken and build it live so they see their own workflow running in the same session. Youll work directly with Fortune 500 teams across compliance information security privacy legal procurement finance and sustainability credible enough to discuss vendor-tiering policy with a Chief Procurement Officer then open Studio and build it. Youll be one of the first people doing this which means youll also define how its done.

What Youll Do

• Understand the business process: Run discovery and design sessions with Fortune 500 teams across compliance security privacy legal procurement finance and sustainability often in the same room with competing views and learn how their third-party processes actually run today including the parts that live in email spreadsheets and peoples heads.

• Document & optimize it: Map the current state and agree a target state against the metrics customers actually care about onboarding cycle time assessment turnaround reviewer effort audit readiness. Youre not there to digitize a bad process faithfully and a workflow thats technically correct but painful to use wont get adopted so reviewer effort and drop-off are your problem not theirs.

• Configure & automate it in Certa: Build the workflows forms logic risk scoring and approvals in Studio using Vibe Configuration live in the room wherever possible plus the integrations and data flows into existing systems and debug them when they break.

• Own the delivery: Own the plan governance and test cycle (scenarios and cases SIT UAT with the customers own testers sanity and regression) then cutover go-live hypercare and a clean handover accountable for the date and the success metrics behind it.

• Bring learning back from the front lines: Find the platforms real limits before anyone else does and bring them to Product with evidence the customer the frequency the cost of the workaround and turn what you built into templates and accelerators so the next deployment starts ahead of where yours did.

What Youll Need

• Experience: 3 years in customer-facing technical delivery forward deployed engineering solutions architecture implementation consulting or technical professional services.

• Hands-on technical skills: Comfortable with REST APIs JSON webhooks and data mapping; able to script in Python or JavaScript and debug a failure across two systems you didnt build.

• Production LLM experience: Youve worked with LLMs in production rather than in demos prompts retrieval agent workflows and evaluating output systematically rather than by vibes.

• Product-centric & shipping-biased: You think about the user in front of the screen not the requirement in the document and favor shipping something usable and iterating over shipping something perfect and late.

• Delivery fluency: Youve carried a go-live date in front of a customer so project plans RAID logs phase gates test scenarios and cases SIT UAT and regression testing are familiar ground.

• Communication: Thoughtful and streamlined you listen first hold your own with a Chief Procurement Officer privacy counsel and security architect in the same room and can say no to a customer and keep the relationship stronger for it.

• Domain knowledge (a plus): Third-party risk procurement or compliance experience helps well teach you the rest.

Compensation and Benefits

• Compensation: Top of market salary bonuses and equity

• Time off: 49 days paid time off

• Benefits: PTO full benefits retirement and wellness plans

• Growth: Professional development support remote workspace setup bonus

• Team building: Annual company offsites in exciting locations around the world

Location

Certa is a remote-first company and we hire globally. We believe strongly in each team member working from the location that they choose. Should Certers wish to meet and work in person they have 3 lively office locations they can travel to:

• London

• San Francisco

• Jaipur

The perfect place for Certers to collaborate co-work and have face-to-face meetings.

Why Certa

• Category leadership. Certa was named a Leader in the inaugural 2026 Gartner Magic Quadrant for Third-Party Risk Management Tools recognition that were defining the category not following it.

• Industry recognition. Weve been honored across the analyst and awards landscape including Top Tech and Customer Value distinctions in The Hackett Groups 2026 Risk Management SolutionMap the ProcureTech100 (Advanced AI and Risk Management categories) and Best Overall eProcurement Software in the FinTech Breakthrough Awards.

• A top place to work. Certa was named one of Forbes Best Startup Employers in the US. Were a fast-growing company where youll wear many hats ship quickly and shape decisions that matter.

• Real scale with strong backing. Weve processed over 10 million entities for 100000 users across 120 countries. Were well-funded by leading investors including Fin Capital Vertex Ventures and Point72 Ventures on the back of an oversubscribed Series B headed towards Series C.

Were excited to meet you!

Required Experience:

IC