Customer Logistics Supervisor

CarMax, the way your career should be!

Position Overview

As an Automotive Detailer at CarMax, you’ll play a vital role in delivering vehicles that exceed customer expectations. CarMax customers trust us for cars that look and feel like new, and your expertise ensures every vehicle meets our industry-leading quality standards. Working with a skilled team in a modern, climate-controlled facility, you’ll handle everything from paint touch-ups and interior detailing to waxing and buffing. We provide paid training, career growth opportunities, and a comprehensive benefits package including medical coverage, retirement plans, paid time off, and exclusive car purchase discounts. Join CarMax and help us create an exceptional experience for every customer.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

• Perform thorough cosmetic inspections to identify detailing needs and ensure vehicles meet CarMax quality standards
• Repair and replace small components, ensuring functionality and visual appeal
• Execute paint retouching, post-paint finishing, waxing, and buffing to CarMax quality standards
• Maintain a clean, organized, and safe work environment while following CarMax protocols
• Collaborate with team members to meet production goals and deliver exceptional customer satisfaction
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

• Strong manual dexterity and physical stamina to lift heavy objects and stand for extended periods
• Exceptional attention to detail and commitment to customer satisfaction
• Valid driver’s license and ability to operate vehicles safely

Preferred Qualifications

• Hands-on experience in automotive detailing tasks such as washing, waxing, buffing, masking, sanding, and minor paint applications
• Familiarity with replacing small parts and performing minor cosmetic repairs

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The hourly rate for this position is:

Commissions:

This position is eligible for commission.

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commissioned are eligible:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. 

For more details about benefits, please visit our website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.