Property Manager (Bilingual), Residential

Overview Responsible for assisting the Regional Manager in maintaining the physical asset and maximizing the financial returns from that asset in accordance with the owner’s objectives. Directs and coordinates activities involving office staff engaged in showing prospective residents apartments and explaining occupancy terms, renting or leasing apartments, collecting security deposits as required, and completing leasing forms outlining conditions and terms of occupancy while performing the duties below. Responsibilities Assists Regional Manager and supervisors with special projects and administrative tasks. Ensures staff compliance with company policies and procedures. Initiates preparation of weekly and monthly reports, regular market surveys, and advertising and marketing programs. Reviews and approves all rental applications and lease forms for accuracy and compliance with resident policy. Makes recommendations to improve marketing and leasing programs. Must confirm all market ready apartments are updated in property computer program. Possess full knowledge of the surrounding real estate market and the position the community plays in the market. Responsible for all property cash management functions consisting of accounts receivable, accounts payable, and cash receipts(including rent collections and daily deposits). Responsible for maintaining an accurate inventory of tangible assets and assists in preparation of annual budget. Analyzes budget variances and submits written findings to Regional Manager along with monthly owner reports. Analyzes weekly activity and submits Monday report to Regional Property Manager by 10am Monday morning. Insures all property reports are completed and submitted in a timely manner. Implements rent collection programs in legal compliance. Maintains good relations with residents through quality customer service and consistent application of company policies and regulations. Keeps documentation of all resident correspondence in resident files and communicates and documents any property or resident related problem and suggested resolution to the Regional Manager. Handles property emergencies. Supervises property associates, to include work schedules. Supervises work performed by contractors, possibly second level approval required. Qualifications Bachelor’s degree preferred. Experience in residential real estate. Three to five years related experience as an on-site Assistant Manager. ARM, CAM, or RAM certification preferred. Real Estate license may be required in some states. Experience in preparing budgets and staff management. Excellent people skills. Excellent client service orientation. Exceptional organizational skills. Ability to work in a fast-paced, collaborative and results driven environment. Must be a strong team player with good communication skills and ability to solve problems, manage time, and set priorities. Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations. Bi-lingual abilities (written and verbal) may be required based on specific needs of property. Strong profieciency with computer software including MS Word, MS Excel, MS Outlook, YARDI®, or other property management software. Basic understanding of Landlord/Tenant laws and application, familiarity with NAA Lease and Addendums, Fair Housing/ADA regulations and application, OSHA & EPA requirements for property management industry. 4 year degree from College or University preferred. Three to five years related experience as an on-site Assistant Manager. ARM, CAM, or RAM certification preferred. Must have a valid driver’s license. Ability to walk, stand; utilize stairs, bend on a daily basis, conduct property tours in various weather conditions, carrying of moderate items such as papers, boxes, event items, collateral, books, small parts, drive an automobile. Job may be sedentary at times. Total Rewards The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group’s benefits plans, including: Health Insurance Dental Insurance Vision Insurance Life & Disability Insurance Health Savings Account (HSA) & Flexible Spending Plans (FSA) 401(k) Plan with Employer Match Holidays, Vacation & Sick Time Parental Leave Tuition Assistance Matching Gift Program Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, pleaseclick here. If you’d like more information on your EEO rights under the law, pleaseclick here. #J-18808-Ljbffr The RMR Group Inc