Seeking a 2-Desktop Engineers, in Pleasant Prairie, WI.
Hi-Tech Solutions, Inc.
Overview
Seeking a 2-Desktop Engineers, in Pleasant Prairie, WI.
Our client is located in Pleasant Prairie, WI
Seeking a 2-Desktop Engineers, in Pleasant Prairie, WI.
Must know AS400, our client is a large manufacturer, top pay is $20-30an hour w2, we do offer benefits as well
These two positions are long term contract roles, with options to hire at a later date.
Working Hours: Monday: 9 AM to 5:30 PM; Thursday and Friday: 7 AM to 3:30 PM; Saturday and Sunday: 12:30 PM to 9 PM.
Available for four weeks of training and orientation, Monday – Friday, 8:30 AM to 5 PM.
POSITION RESPONSIBILITIES
- Create incident tickets and route to appropriate support groups for processing.
- Provide initial support and troubleshooting assistance for hardware and software issues.
- Perform system saves and restores, AS400 IPLs, server reboots and off-site tape storage.
- Generate reports and distribute as needed.
- Set up user accounts, provide security maintenance and administer systems monitoring.
- Participate in disaster recovery and business continuity exercises.
- Help track and deploy IT assets.
- Provide incident and problem management support.
MINIMUM REQUIREMENTS
- High school diploma or equivalent. Bachelor's degree preferred.
- 2+ years’ experience in help desk support and data center operations.
- Ability to troubleshoot and analyze issues within AS400, Lotus Notes, Windows network printing, Windows XP and Active Directory.
- Experience with Windows 7, Microsoft Office, VPN and Citrix.
- Solid understanding of basic networking fundamentals.
- Strong communication, customer service and problem-solving skills.
- Ability to work independently with minimal instruction.
- Flexibility to work weekdays, evenings and weekends.
Lawrence E. Harmon
Business Development/Recruiter
Hi-Tech Solutions, Inc. | Information Technology Consulting
Two Mid America Plaza, Suite 630 | Oakbrook Terrace, IL 60181
Vacancy posted 18 hours ago
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