Program Analyst, Federal Health Programs

Founded in early 2021, Ibility is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business, headquartered in Gaithersburg, MD. Ibility is a small but mighty company that is positioned for rapid growth. Simply put, we help government leaders to achieve their mission by designing creative products and programs that delight their customers and make their employees more efficient - building trust and improving overall satisfaction. We use human-centered design principles in every engagement because we believe the end-user is critical to the long-term success of any solution. Our team is fun, passionate, bold, and creative. We live our mission every day – to inspire people, create cool stuff, and make a lasting impact on the world!

Position Overview:

Ibility is seeking a Program Analyst to support a Department of War (DoW) health affairs organization that leads joint health care collaboration between the Military Health System and the Department of Veterans Affairs (VA). This key personnel role keeps the client's front office running smoothly, managing office operations, document coordination, travel, calendars, and digital content, while supporting analysis and briefings for senior officials.  

The Program Analyst works independently with judgment, initiative, and tact, and is comfortable with Government document management, travel, and collaboration systems. This is an excellent opportunity for an early-career professional to work at the center of senior federal health care governance.

Please note this position is contingent upon award (Jan/Feb 2027)

Top 5 Qualifications:  

• Bachelor's degree and at least 2 years of relevant experience  

• Experience in executive-level office management, document coordination, and correspondence tracking  

• Experience arranging travel through a Government travel system and managing executive calendars  

• Proficiency with SharePoint, website content management, and Microsoft 365, including AI-assisted tools  

• Strong organizational skills, attention to detail, independent judgment, and tact  

Key Responsibilities:  

• Office Management  

• Provide overall office organization and management for the client office.  

• Initiate and track document coordination actions, acknowledge and report on open actions promptly, and maintain records of completed documents in Government document and records management systems.  

• Track and manage correspondence packages through the document management system and coordinate documents with VA counterpart offices.  

• Create and manage travel arrangements for Government staff using the Government's travel system.  

• Manage and maintain leadership and group calendars and schedules.  

• Provide logistics and support for senior committee meetings and leadership briefings.  

• Maintain the office's public website and SharePoint site, including content analysis and review.  

• Use Government-provided artificial intelligence (AI) tools to prepare meeting minutes and other work products, applying program knowledge to quality-check content before finalizing.  

• Manage the Government's interagency collaboration site, including system enhancements and ongoing user training.  

Program Support:

• Develop solutions, recommendations, and outcomes across multiple tasks.  

• Prepare briefings for presentation to senior executive level officials.  

• Evaluate analytical results and develop new or adapted analytical techniques under the direction of the Program Manager.  

• Attend meetings, review and help justify necessary data, and support program objectives.  

• Prepare documents and correspondence, update client files, and maintain office records.  

• Determine methods of collection and analysis for assigned projects.  

Working Conditions and Location:  

• This is a full-time, onsite position at a Government facility in Northern Virginia. Candidates must live within commuting distance of the Washington, DC metropolitan area.  

• Standard core business hours, Monday through Friday (Eastern Time). Telework may be permitted on a limited basis with approval from contractor and Government leadership.  

• Must hold a current Public Trust background investigation and maintain it for the duration of the assignment.  

• Must sign a non-disclosure agreement before beginning work and complete required privacy and HIPAA training within 30 days of assignment and annually thereafter.  

• Work involves handling of personally identifiable information (PII) and protected health information (PHI) in accordance with DoW, HIPAA, Privacy Act, records management, and federal information security requirements.  

• Contractor personnel must identify themselves as contractors in all meetings and communications and may not use retired or reserve military rank or title while performing contract duties.  

• Uses Government-furnished equipment and Government systems for document management, records management, travel, and collaboration.  

• This is a key personnel position contingent upon contract award. Selected candidates may be asked to sign a letter of commitment.  

Qualifications Required:  

• Bachelor's degree with at least 2 years of relevant experience.  

• Experience with executive office management, correspondence tracking, and records management.  

• Proficiency with Microsoft 365, including SharePoint, Teams, Word, Excel, and PowerPoint.  

• Current Public Trust background investigation.  

• Ability to work onsite in Northern Virginia during core business hours.  

Preferred:  

• Experience with joint DoW/VA (formerly DoD/VA) health care programs.  

• Experience with the Defense Travel System and Government tasker or correspondence management systems.  

• Experience managing website content, SharePoint sites, or collaboration platforms, including user training.  

• Experience using AI tools to draft meeting minutes or documents with quality review.  

• Experience supporting senior executives in a DoW, VA, or other Federal health organization.