Account Manager - Exhibits & Portables

Job Description

Job Description

Experience Without Limits. Come shape the future of brand experience.

At Jack Morton, we create, and build, head-turning, smile-inducing, impact driving brand experiences. We exist to redefine what experiential can achieve, helping clients unlock the full value of experiences.

That takes a team that's bold, curious, and acts as one - building on ideas, pushing boundaries, and showing up for each other. Here, you'll do your best work, grow fast, and collaborate across clients, disciplines, and global teams to bring new ideas to life.

This is a place where curiosity drives what's next, boldness raises the bar, and we win together. Where ownership is expected, egos are left at the door, and the work reflects the people behind it.

Experience without limits — in your work, your growth, and your impact.

Are you energized by fast-moving environments, passionate about client service, and thrive when juggling multiple priorities? Join Jack Morton's Fleet Services team and play a critical role in delivering seamless exhibit and event logistics for some of the world's most recognized brands.

As an Account Manager - Exhibits & Events you'll serve as the primary point of contact for a portfolio of clients, managing hundreds of projects each year while ensuring every shipment, installation, asset, and event execution is delivered with precision. From trade shows and conferences to fleet asset management and production coordination, you'll be at the center of keeping our clients' programs running smoothly.

If you're highly organized, customer-focused, and enjoy solving complex logistical challenges, we'd love to meet you.

What You'll Do

• Serve as the primary day-to-day contact for assigned Fleet Services clients.
• Manage a high volume of exhibit and event projects from order through completion.
• Coordinate project timelines, logistics, installations, dismantles, and asset management.
• Partner with internal teams including Estimating, Field Services, Show Services, Production, Prepress, and Operations to ensure flawless execution.
• Prepare proposals, process orders, manage approvals, and track deliveries and returns.
• Maintain accurate project financials, estimates, invoicing, and client inventory records.
• Coordinate production of graphics and exhibit assets with vendors and internal teams.
• Ensure projects comply with show regulations, client requirements, and company processes.
• Build strong client relationships while proactively identifying solutions and resolving issues.

What You Bring

• 1–3+ years of experience in account management, project management, event operations, exhibit management, logistics, or a related field.
• Exceptional organizational skills with the ability to manage multiple priorities in a deadline-driven environment.
• Strong client communication and relationship-building abilities.
• Experience coordinating vendors, logistics, or operational workflows is highly desirable.
• Proficiency with Microsoft Office, particularly Excel and PowerPoint.
• Detail-oriented with strong follow-through and problem-solving skills.
• Collaborative mindset with a passion for delivering exceptional client experiences.

You'll Be Successful If You...

• Enjoy balancing many moving pieces without losing sight of the details.
• Are naturally proactive and solutions-oriented.
• Thrive in a fast-paced environment where no two days are the same.
• Take pride in delivering outstanding customer service.
• Love working as part of a collaborative, high-performing team.

Last but not least, we believe in diversity, equity and inclusion.

Jack Morton is an equal opportunity employer; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law.

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***JOB SCAM ALERT***

We have recently become aware that individuals not associated with Jack Morton have fraudulently used our name – and the names of some of our employees – to solicit applications for fake jobs, to conduct fake job interviews and to make fake job offers. Any request to schedule an interview and any bona fide offer of employment will only come from an authorized representative of Jack Morton with an email address "@jackmorton.com" or "@jackmorton.co.uk" or "@impact-xm". We will never require an applicant to provide credit card or banking information to cover any supposed advance costs.

If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest that you take appropriate action.

Jack Morton takes these activities very seriously and are taking appropriate steps to shut down this fraudulent activity.

We urge you to be careful when sharing your personal information and to be aware of scams involving fake job postings and job offers.