Customer Service Representative for a Medical Supplies Store in the US (Home Based Full Time)

Job Opportunity

Job Information

Date Opened: 09/17/2026

Job Category: Customer Service/Technical Support

Work Schedule: Monday to Friday, 8:30am - 5:30pm Central Standard Time

Hours Per Day: Full Time 8 hours per day

City: Humble

State/Province: Texas

Country: United States

Zip/Postal Code: 77338

Client Location: USA

Work Location: Home Based - Philippines

Job Type: Full time

Industry: Retail

Client Information

The company specializes in providing medical equipment and supplies within the healthcare industry.

Job Description

Verify and create new sales orders.

Request any missing patient information.

Outbound calls for order status with doctor's offices.

Work with personal information and maintain patient confidentiality.

Handle other duties assigned by management.

Must Haves

This role is only open to Filipinos permanently residing in the Philippines

Proficiency in computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)

Excellent verbal and written communication skills

Ability to multitask, prioritize, and manage time efficiently

Strong self-motivation and self-direction; ability to work without constant supervision

Ability to analyze problems and strategize for better solutions

Team player attitude: open to feedback, direction, and correction

Home Office Requirements

Please only apply for this role if you have the following home office requirements:

Perfectly working headset and webcam

Stable internet connection of at least 25 Mbps ~ 50 Mbps

Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later

Quiet room with no distractions or background noises

A backup plan if the power goes out or if your internet connection becomes unstable during your shift

Only applicants meeting the strict criteria above will be contacted.