Crew Team Member

Team Member

Team Members will wear many hats at the Carter Organization (including a uniform hat), in order to deliver a gold standard experience to all customers. All Team Members are expected to become cross-trained in all three areas of the business: Service, Production and Maintenance/Sanitation. This is to ensure we can provide continuity gold standard service. Our goal is to help develop each Team Member to become operational experts, who can teach and coach new Team Members while being a role model for providing a gold standard experience to our customers.

As a Team Member for the Carter Organization, the below is a job description for each area of the business:

Production Area

Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting gold standards

Be knowledgeable of the assignments for all kitchen stations, including fries, grilling, frying, assembling, initiating, and food prep

Stock kitchen inventory as needed

Keep the kitchen neat, clean and orderly at all times

Keep up to date with new products rolled out by McDonald's

Work safely around kitchen equipment and report any maintenance issues to Leadership

Maintain personal knowledge by completing ongoing training and stay up to date on any changes

Complete all opening or closing tasks as assigned

Maintenance/Sanitation

The ability to move freely in and around obstacles common in the restaurant.

The ability to bend, stoop and reach around, behind and across restaurant equipment and furniture.

Responsible for the sanitation and operation of restaurant equipment such as toasters, ovens, microwaves, fryers, grills, coffee machines, drink machines, etc. The effective operation of such equipment requires the use of all limbs and the ability to see at a close distance.

Sweeping, mopping, deck brushing floors and baseboards

Learning how to complete daily, weekly and monthly Planned Maintenance tasks

Complete all opening or closing tasks as assigned

Service Area

Speaking enthusiastically to all customers with a smile

Assembling food orders on trays or bags

Assisting cooks with food preparation

Taking payments for food orders and providing correct change (math skills)

Stocking condiments, paper supplies and beverage stations

Assisting customer via telephone and mobile app

Assisting Delivery Drivers with the same respect as Team Members

Essential Functions of the Team Member Position:

The intellectual and physical demands described below are representative of what must be met by Team Members to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lift and carry, push or pull heavy objects up to 50 pounds

Kneel, bend, twist or stoop

Ascend or descend stairs

Reach and grasp objects (including above head and below waistline)

Excellent verbal and written communication (can answer a telephone)

Cleaning tables, floors, equipment and other areas of the Restaurant (sweep, mop, restrooms, etc.)

Follow proper safety procedures when handling and/or preparing food

Ability to multitask

Work on their feet for several hours at a time

Available to work weekends (Friday, Saturday, Sunday) and holidays

o Availabilities need to meet the needs of the business

Additional Requirements:

Provide all Customers with quick and friendly service

Work together as a team, assisting other Team Members in completion of tasks and assignments to ensure continuity of service

Work under pressure and at a fast pace

Take initiative

Comply with all Company policies

The ability to report to work at the prescribed time for each scheduled shift and to fulfill the job requirements for the duration of the shift or until relieved of all duties by a direct lead

The ability to interact productively with co-workers

The ability to understand and follow posted work rules and procedures

The ability to receive constructive criticism in a professional manner

To perform all work-related tasks as assigned by your Shift Lead and above

Benefits & Perks:

• Effective April 1st, 2024, my hourly pay rate will be $20
• One free meal for every shift I work
• Eligible to earn up to 40 hours in Sick Pay a year, after 90 days worked
• National Employee Discount via McDonalds App 30% at all participating McDonald's (if used twice a week Varies)
• Free Uniforms (shirts, hats, nametag), request as needed $300
• Tuition Assistance up to $2,500 yearly, eligible if 1. You work a minimum of 15 hours per week 2. In good standing
• McDPerks Discount Rewards Program Varies

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.