Product Manager-Digital Experience- Onsite OKC, OK

Job Details Job Location: APMEX DOWNTOWN - Oklahoma City, OK 73102 Position Type: Full Time Education Level: 4 Year Degree Salary Range: $70,000.00 - $80,000.00 We are seeking a local candidate for this role! This position offers a flexible, hybrid schedule with availability to work from home on Monday and Friday. About B.I.G. and APMEX Bullion International Group (B.I.G.) is the parent company behind a family of industry-leading precious metals and fintech brands, including APMEX — a top 100 e-retailer in the nation — and OneGold, a digital platform for buying, storing, and transacting in physical precious metals. Headquartered in downtown Oklahoma City for over 25 years, B.I.G. offers a unique balance of an established corporate culture and the opportunity to build new products in the broader fintech space. Across our platforms we serve hundreds of thousands of purchasing customers and millions of active users, and we are building the next generation of products that make precious metals a usable, everyday asset. Your Impact Product Strategy & Discovery Own the roadmap for the sites and apps, grounded in customer research, data, and business goals. Run discovery — customer surveys & feedback, usability testing, and funnel and behavioral analysis — to identify the highest-impact opportunities. Write clear requirements, user stories, and acceptance criteria, and define what success looks like for each initiative. Delivery & Execution Partner with engineering and design to plan, prioritize, and ship features through an agile process; own the backlog and sprint priorities. Balance new feature work against performance, quality, and technical health. Coordinate launches with marketing, merchandising, and operations. Experimentation & Optimization Own conversion-rate optimization for your area; design, run, and report A/B and multivariate tests and act on the results. Continuously optimize the funnel, checkout, and key journeys to grow conversion, average order value, and retention. Data, Insights & AI Define and track product KPIs and build a data-informed view of how your product performs. Use analytics and AI tools to accelerate research, requirements, and analysis and to surface opportunities. What Success Looks Like A clear, prioritized product roadmap is in place and tied to measurable business outcomes. Shipped features improve conversion, engagement, and revenue against baseline. A steady cadence of experiments runs, with wins rolled out and learnings shared across the team. Product KPIs and reporting are trustworthy and relied on by the team. Launches are smooth and well-coordinated across design, engineering, and marketing. Repeatable AI-enabled workflows speed up discovery and delivery. Qualifications Education Bachelor’s degree or equivalent experience required Degrees preferred: Business / Business Administration Marketing Information Systems / MIS Computer Science / Software Engineering UX / Human-Computer Interaction Data Science / Statistics / Analytics Economics Communications Experience 3+ years of product management experience, preferably for an ecommerce website or mobile app (or a comparable digital product) required A track record of shipping features that moved real metrics — conversion, engagement, or revenue. Strong product sense and user empathy; able to translate needs into clear requirements. Comfortable with data — analytics, funnels, and experimentation — and turning it into decisions. Experience working in an agile team alongside design and engineering. Excellent communication and prioritization skills. Fluency with AI tools and eagerness to build AI-enabled workflows. Technical Skills Product management and agile workflow tools (Jira, Trello, Asana, TFS) Web and product analytics (Google Analytics 4, Amplitude, or Heap) A/B testing and experimentation platforms (Optimizely, VWO, or similar) Discovery and design collaboration tools (Figma) AI and LLM tools for research, requirements, and analysis Familiarity with ecommerce platforms and APIs SQL or comfort querying data a plus Advanced data management in Microsoft Excel required Preferred Skills Experience with ecommerce, DTC, marketplace, or fintech products Depth in conversion-rate optimization and experimentation Mobile app product management experience (iOS/Android) A basic understanding of design and front-end development Familiarity with precious metals, commodities, or alternative assets Benefits At B.I.G, our employees have access to extraordinary benefits including: Medical, Dental, and Vision Short Term Disability & Long-Term Disability Life Insurance 401K (Company matches!) Free Lunch every day Tuition Reimbursement College Debt Repayment 9 Paid Holidays Paid Time Off with Sell Back Option Paid Day off for your Birthday Paid Volunteer Opportunities Lunch and Learns Free Downtown Parking #J-18808-Ljbffr Apmex