Patient Account Representative

We are seeking an experienced healthcare office professional to join a growing medical consulting firm as a Patient Account Representative. This is a hybrid position - a blend of remote and in-office work at their San Antonio, TX location.


Prior medical billing and accounts receivable experience is not required - the manager is open to considering candidates with good tenure from various office backgrounds and provides a great training program.


Are you ready for your next career adventure as a Patient Account Representative? We are currently hiring immediately! We are dedicated and devoted to consistently improving the culture of our team, and focus on finding the "right people '' - Not just the right resume!


What we provide to you as a full-time teammate:


We offer a competitive benefits package that is on par with most of the leading healthcare organizations, along with a 401K plan. Apply today if you are interested in getting your name in the mix!

Patient Account Representative - Schedule: Monday - Friday 8a-4:30p


Patient Account Representative - Hybrid Schedule/Location:

• 1st 30-60 days onsite for training M-F and then transition to 2 days in-office, 3 days remote
• Office address is located in San Antonio, TX

Patient Account Representative - Ideal Backgrounds:

• Front Office, Insurance Verification, Eligibility, Scheduling, Prior Authorizations, Referrals, Patient Access, Registration, Billing, Coding, Payment Posting, Accounts Receivable
• Full training provided for candidates who do not have direct Insurance Claim AR experience - great opportunity to transition front office skills into the healthcare revenue cycle industry (no patient contact)!

Patient Account Representative - Day to Day:

• Monitor and track claim statuses, identifying and resolving claim rejections or denials promptly.
• Conduct regular follow-up with insurance companies to check on claim statuses and resolve outstanding issues.
• Review and appeal denied claims as necessary, adhering to deadlines and requirements.
• Maintain updated knowledge of insurance regulations, billing guidelines, and coding updates.
• Collaborate with internal teams to address billing discrepancies and ensure compliance with payer requirements.
• Generate and analyze reports related to billing and collections, identifying trends and areas for improvement.

Patient Account Representative - Pay & Benefits:

• $19-24/hr based on experience
• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).


* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.