Resort Guest Services Marketer

Job Description

Job Description

The Resort Guest Services Marketing Representative's primary objective is to persuade qualified In-house guests to participate in a sales presentation during their stay on the property. They are responsible for exceeding the guests and owners’ expectations after check-in by providing resort and area information. The representative must maintain the utmost of integrity and provide a “World Class” experience to owners and guests with every interaction. Must be independently motivated and goal oriented.

ESSENTIAL DUTIES AND TASKS:

• Responsible for identifying and scheduling qualified tours for our team of sales consultants.
• The representative will participate in a proactive team effort to achieve departmental and company goals.
• The representative is expected to provide a high-quality and warm experience to our guests and members.
• Must maintain constant communication with the Director of In-House Marketing for all exceptions and events.

QUALIFICATIONS:

• Dependable and goal oriented.
• Must have reliable transportation.
• Self-directed and independent but works as a team player.
• Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, service or product from guests.
• Excellent customer service.
• Strong oral communication skills.
• Strong cash handling skills.
• Must have full availability
• Timeshare marketing experience preferred

BENEFITS

• Lucrative Compensation Plans
• Rewards & Recognition Programs
• Annual Bonus Opportunities for Select Roles
• Comprehensive Medical, Dental, and Vision
• 401K Match
• Team Member Travel Perks and Discounts
• Tuition Assistance
• Referral Compensation Program 

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