Line Assistant/Food Runner

Job Description

Job Description

SUMMARY OF POSITION:

Provide friendly, responsive support to create an exceptional dining experience for all guests by assisting servers with their duties. Each line assistant’s primary objective is to ensure exceptional service for guests while supporting co-workers in achieving the same.

Deliver food and beverages from the kitchen to guests in a timely manner, working cooperatively with the server.

Perform side work at the start, during, and end of each shift as required.

Prepare coffee, decaf coffee, and iced tea as needed.

Supply ice to fill servers' coolers.

Maintain clean server line areas. Ensure surfaces, utensils, containers, and other items on the server line are consistently cleaned and organized.

Monitor and observe guests' dining experiences. Ensure guests are satisfied with the food and service and respond promptly and courteously to any requests.

Be ready and willing to assist co-workers as situations arise.

Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant, as directed by the restaurant manager or immediate supervisor.

Ability to work in a standing position for long periods (up to 8 hours).

Ability to communicate clearly and effectively in the predominant language(s) of our guests.

Exceptional grooming habits.

Ability to lift up to 20 pounds without assistance.

MUST BE AVAILABLE FROM 6:00 AM TO 4:00 PM EVERY DAY, INCLUDING HOLIDAYS (We are closed on Thanksgiving and Christmas).

Full-time applicants must consider Keke's as their primary place of employment.

All employees must wear dark blue jeans, a black belt, black socks, and black non-slip shoes on the first day of work.

Each location is independently owned and operated by a franchisee. Applications will be directed to the franchisee, and all hiring decisions will be made by the management of the individual franchise location. All inquiries about employment should be made directly to the franchise location, not to Keke’s Breakfast Cafe Franchise Office. Keke’s Breakfast Cafe Franchise Office is not a joint employer with any of the franchise locations.