Concierge

CBRE Concierge As a CBRE Concierge, you will be the cornerstone of our bespoke service, entrusted with anticipating and fulfilling the diverse needs of our discerning clientele. Your primary focus will be on the meticulous booking, confirmation, and maintenance of reservations for various services, experiences, and amenities, both within our establishment and externally. Beyond logistics, you will be a proactive ambassador of our brand, cultivating an atmosphere of sophisticated hospitality, where every detail is perfected and every visitor feels genuinely valued and understood. This role demands a high degree of independence, initiative, and a relentless dedication to crafting memorable, high-touch moments. Act as the primary point of contact for all reservation requests, including admission, dining, events, private experiences, and exclusive access opportunities. Meticulously book, confirm, and manage reservations, demonstrating exceptional organizational skills and attention to detail. Proactively anticipate client needs related to reservations, offering thoughtful suggestions and alternative solutions to enhance their plans. Maintain an up-to-date, comprehensive knowledge base of our offerings, as well as local attractions, dining establishments, and exclusive events, to provide informed recommendations. Coordinate seamlessly with internal departments and external vendors to ensure all reservations and associated services are delivered flawlessly. Consistently deliver personalized, high-touch service that anticipates and exceeds visitor expectations. Warmly greet and welcome clients upon arrival, creating an immediate and lasting positive impression. Act as a trusted advisor, curating bespoke experiences tailored to individual preferences and interests. Demonstrate impeccable professionalism, discretion, and confidentiality in all interactions. Handle inquiries, requests, and occasional challenges with grace, efficiency, and a solution-oriented mindset. Operate with a high level of autonomy, taking initiative to manage complex requests and resolve issues independently. Cultivate a strong network of contacts to secure exclusive access and preferential treatment for clients and visitors. Continuously seek opportunities to personalize the visitor journey and surprise and delight with thoughtful gestures. Maintain composure and effectiveness in a fast-paced, demanding luxury environment. To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. High School Diploma or GED with up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values respect, integrity, service and excellence and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications. CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for this position is $50,000 annually and the maximum salary for this position is $60,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on click.appcast.io or via telephone at View phone number on click.appcast.io (U.S.) and View phone number on click.appcast.io (Canada).