Clinical Resource Medical Assistant-Registered (MA-R) (Chelan Clinic)
Columbia Valley Community Health
Interim Clinical Resource Medical AssistantRegistered
Job Summary The Interim Clinical Resource Medical AssistantRegistered (MA-R) is a role focused on supporting the healthcare team in delivering patient care. This position may assist with both direct and indirect patient care tasks. The MA-R's scope of practice is determined by their training, demonstrated competency, and endorsement by a designated healthcare practitioner, in accordance with Washington State regulations.
This role carries out delegated tasks as authorized through practitioner endorsement and provides both clinical support and clerical assistance to help maintain efficient patient flow.
Essential Functions These functions are fundamental to the role and must be performed with or without a reasonable accommodation.
Competency Per Endorsement
1. Fundamental Procedures
Wrapping items for autoclaving
Procedures for sterilizing equipment and instruments
Disposing of biohazardous materials
Practicing standard precautions
Clinical Procedures
Preparing for and assisting in sterile procedures.
Taking vital signs.
Preparing patients for examination.
Observing and reporting patients' signs or symptoms.
Specimen Collection
Obtaining specimens for microbiological testing.
Instructing patients in proper technique to collect urine and fecal specimens.
Finger and/or heel stick to collect a blood specimen
Tests waived under the federal clinical laboratory improvement amendments program.
Patient Care
Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge.
Maintaining medical and immunization records. Obtaining vital signs, obtaining and recording patient history.
Preparing and maintaining examination and treatment areas. Sorting, storing, and restocking exam/procedure rooms with supplies.
Preparing patients for and assisting with routine and specialty examinations, procedures, treatments, and minor office surgeries utilizing no more than local anesthetic.
Assists with providing organized patient flow.
Works closely with provider and nursing staff to help facilitate rapid response to patient needs.
Screening and following up on test results as directed by a healthcare practitioner.
Prepares patient referrals.
Assists provider/nursing staff with patient tracking systems. Enters patients into appropriate recall plans.
Administration of eye drops, topical ointments, and vaccines including combination or multidose vaccines.
Essential Duties & Responsibilities These functions are fundamental to the role and must be performed with or without a reasonable accommodation.
Performs other duties and tasks as assigned by supervisor
Start shift on time and meet attendance standards per the FTE assigned in HRIS system.
Follow safety policies and maintain a clean, safe work environment.
Demonstrate sound work ethics, flexibility, and cultural sensitivity
Uphold CVCH's mission and core values in all interactions.
Comply with CVCH policies, Joint Commission standards, and HIPPA regulations.
Non-Essential Functions These are tasks that are included in the role but are not critical. They may be reassigned or modified without fundamentally changing the job.
Run ad hoc reports as requested.
Participate in internal committees or special projects.
Contribute to internal communications or newsletters.
MA-R Additional Functions
Function independently without direct supervision.
Cross-trained to support MA staff across all departments and comfortable working at multiple sites
Willing to commute day of, to Chelan and all other clinical sites.
Maintains a strong working knowledge of all departments
Serves as a positive role model and influencer among peers
Qualifications
Education:
High School Diploma or equivalent.
Certification/Licensure:
Basic Life Support (BLS) or CPR required or must be able to obtain within first 90 days of employment.
Must be eligible for Medical Assistant-Registered Licensure.
Experience:
Background in medical preferred, but not required.
Language Skills:
English and Spanish fluency preferred
English fluency required
Skills & Competencies needed:
Strong interpersonal and communication skills
Analytical and problem-solving abilities
Ability to manage sensitive and confidential information
Work Environment & Physical Demands:
Typical office environment
Sit, stand, walk, often
Reach occasionally
Kneel or crouch minimally
May need to lift up to 10 pounds
Visual acuity for close and distance work
Exposure to Hazards:
Moderate noise
Standard working conditions
Blood/Fluid Exposure Risk:
Category I Tasks routinely involve a potential for mucous membrane or skin contact exposure to blood, fluids or tissue. Use of personal protective equipment (PPE), when appropriate, is required
Age Specific Competency:
Neonatal (Birth 30 days)
Infant (30 days to less than 1 year)
Pediatric (1 year 12 years)
Adolescent (12 years 18 years)
Adult (18 years 65 years)
Geriatric (65 years Death)
Telecommuting:
Not eligible for telecommuting.
Equal Opportunity Statement:
CVCH is an equal opportunity employer and embraces diversity in the workplace. We are committed to providing a respectful, inclusive, and supportive environment for all employees.
Benefits:
Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE
Medical: Premera (Self Insured) Preferred Provider Employee covered $70.00 per month Dependents covered please refer to the benefits Guide 2026 for rates - First of the month following the first date of employment.
Dental: Washington Dental Employee covered 100% Dependents covered 50% - First of the month following the first date of employment.
Paid Leave: 120 hours Year 1 136 hours Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB.
Extended Illness Bank (EIB) - Allows for maximum accrual of 200 hours - PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act.
Holidays - 64 hours related to: New Year's Day Memorial Day 4thof July Labor Day Thanksgiving Day Day after Thanksgiving Christmas Eve Christmas Day - Holidays are based on an 8-hour day. Providers will receive a holiday pool of 64 hours as a 1.0 FTE at the beginning of each calendar year. Holiday pool hours must be used by December 31 of each calendar year; unused holiday pool hours will be forfeited. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year.
Diversity Days - 3 Diversity Days - Available after the first payroll cycle after start date. Diversity days will be prorated based on start date as outlined below:Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE)May 1 August 31: 2 diversity days (16 hours if 1.0 FTE)Sept 1 Dec 31: 1 diversity day (8 hours if 1.0
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