Educational Administrative Assistant

Job Description

Job Description

Educational Administrative Assistant Job Description

The Educational Administrative Assistant serves as the primary front office contact, creating a professional, friendly, and efficient first impression for visitors, clients, and internal staff. This role provides comprehensive administrative and operational support across multiple functional areas, performing a wide range of clerical, receptionist, and project-based tasks. The position plays a key role in ensuring smooth day-to-day operations by managing front office activities, maintaining accurate records, and supporting a variety of organizational processes within an education-focused environment.

• Serve as the main reception contact, greeting visitors in a professional and courteous manner
• Ensure all visitors sign in and follow established access procedures
• Answer and manage multi-line telephone calls promptly, directing inquiries appropriately
• Follow all internal protocols, processes, and procedures in daily activities
• Provide general administrative and clerical support to leadership and staff
• Prepare written responses to routine inquiries from internal and external parties
• Receive deliveries and manage incoming and outgoing mail, including sorting and distribution
• Maintain postage and shipping processes for packages and correspondence
• Enter and manage orders within internal systems to support operational needs
• Order and maintain supplies, materials, and equipment based on team requests
• Distribute company-issued items and maintain accurate documentation records
• Maintain and organize electronic filing systems to ensure accurate recordkeeping
• Scan and upload documents into appropriate systems
• Generate and distribute routine reports, including tracking and follow-up on key metrics
• Assist with monitoring attendance or participation data and support follow-up efforts as needed
• Handle requests for information and verification from third parties in accordance with policies
• Maintain strict confidentiality of sensitive information and records at all times
• Prepare reports, spreadsheets, and other documentation to support operations
• Support team members with project-based work and cross-functional initiatives
• Assist with event coordination and preparation of materials as needed

• 3–5 years of experience in an administrative, office support, or similar role
• High School Diploma or GED required
• Proficiency in Microsoft Office (Word, Excel, Outlook) and general office software
• Strong customer service and interpersonal skills
• Experience with data entry, recordkeeping, and administrative processes
• Ability to manage multiple priorities with strong attention to detail
• Experience working with electronic filing systems and databases
• Ability to operate standard office equipment (phones, copiers, scanners, printers)
• Clear verbal and written communication skills
• Strong organizational and time management skills
• Knowledge of professional office procedures and etiquette
• Ability to handle sensitive information with discretion and confidentiality

• Associate’s degree or related training preferred
• Experience in a front desk or receptionist capacity
• Experience in a fast-paced, client- or service-oriented environment
• Familiarity with ordering, inventory, or tracking systems
• Bilingual communication skills are a plus
• Experience supporting multiple teams or departments
• Ability to contribute to and support project-based work
• Strong collaboration skills across cross-functional teams
• Experience within the education industry is a strong plus

This role operates in a professional, education-focused office setting with frequent interaction with visitors, clients, and internal staff. The position requires a consistently professional and welcoming demeanor, along with strong organizational and multitasking abilities. Daily responsibilities involve the use of computers, phone systems, and standard office equipment, as well as administrative software. The role follows a structured weekday schedule, with some variation based on operational needs.

This is a Contract position based out of Waterbury, CT.

The pay range for this position is $18.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Waterbury,CT.

This position is anticipated to close on May 30, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on jobswipe.net for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.